MQ TECHNICIAN II
TE ConnectivityJobsCloseBy Editorial Insights
TE Connectivity is hiring a Manufacturing Quality Technician II in Wilsonville, OR, to support sustaining quality for cables and assemblies, assist with customer complaint investigations, nonconformance reviews, corrective actions, and quality system documentation while driving continuous improvement with Operations, Engineering, and Supply Chain. Key duties include managing customer complaints and RMAs, issuing CoCs, creating NCRs, supporting validation, and tracking quality metrics and KPIs. Ideal candidates have 1–2 years in a regulated manufacturing quality role, an associate degree in engineering or related field (or equivalent), and comfort reading drawings, using inspection tools, QMS software, and SAP is a plus. To apply, highlight concrete CAPA examples, quantify impact, and show cross functional collaboration; apply on TE Careers and beware of recruitment fraud.
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
The Manufacturing Quality Technician is responsible for supporting the quality and compliance of existing cable and assembly products and manufacturing processes. This role assists with customer complaint investigations, nonconformance reviews, corrective action activities, quality system documentation, and continuous improvement initiatives. Working closely with Operations, Engineering, Supply Chain, and Customer Service, the technician helps maintain product quality, reduce defects, and support a positive customer experience.
This position supports Sustaining Quality within the Cable team as part of the Assemblies value stream and reports to the Assemblies Quality Manager.
Job Requirements
- Support investigations of customer complaints by gathering data, documenting findings, and assisting with root cause analysis and corrective actions.
- Manage site-level Customer Complaint and RMA processes, ensuring timely investigation, documentation, closure, and trend analysis to support process performance and continuous improvement.
- Maintain and issue Certificates of Compliance (CoCs), ensuring supporting documentation is accurate, complete, and compliant with customer and quality requirements.
- Create Nonconforming Material Reports (NCRs), perform basic assessments, and support material disposition activities while ensuring quality system requirements are followed.
- Support validation activities by assisting with protocol execution, data collection, test measurements, and documentation.
- Monitor and compile quality metrics and Key Performance Indicators (KPIs) for reporting and trend analysis.
- Support continuous improvement projects focused on reducing defects, improving process consistency, and enhancing quality system effectiveness.
- Understand and comply with all company policies, procedures, and regulatory requirements.
- Perform other duties as assigned by the Assemblies Quality Manager.
What your background should look like
- Associate degree in Engineering or a related field preferred. Equivalent education and experience may be considered.
- 1–2 years of experience in a quality, manufacturing, inspection, or technician role within a regulated manufacturing environment preferred.
- Experience in reviewing technical drawings, specifications, and manufacturing documentation is preferred.
- Working knowledge of inspection tools, measurement equipment, and quality data collection techniques.
- Effective verbal and written communication skills with the ability to work across multiple departments.
- Proficiency with Microsoft Office applications and quality management systems (QMS); SAP experience is a plus.
Competencies
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
COMPENSATION
• Competitive base salary commensurate with experience: $xxx – xxx (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.