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Network Administrator (Network + Desktop Support)

Indigo Beam Consulting
14 hours ago
Full-time
On-site
Dallas, TX

JobsCloseBy Editorial Insights

Indigo Beam Consulting is looking for a Network Administrator with strong hands-on experience in network administration and desktop support to maintain and improve our core infrastructure while delivering high quality end-user assistance. The role covers LAN/WAN, VPN, DNS/DHCP, Wi-Fi, Cato Cloud management, and VMware virtualization, with an emphasis on security, runbooks, and documentation, plus Tier 2/3 desktop support for Windows and macOS. It is a full-time, onsite position with a Texas preference and quarterly travel to Dallas. The candidate will collaborate with internal teams and vendors, follow ITIL-style practices, and maintain solid ticketing discipline. How to apply: tailor your resume to show cross functional wins, cloud and network skills, and customer service; highlight specific tools, metrics, and certifications.

Network Administrator (Network + Desktop Support) — Dallas, TX

Type:  Full-time (W2)

Location: Remote, Texas preferred

Travel: Expect to travel to Dallas once a quarter

Overview

We are seeking a  Network Administrator  with strong hands-on experience in  network administration  combined with  desktop support / end-user support . This role will be responsible for maintaining and improving the organization’s network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack—from WAN/VPN and cloud networking (including  Cato Cloud ) to virtualization ( VMware ) and endpoint issues.

Responsibilities

Network & Infrastructure

  • Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.
  • Support and manage  Cato Cloud  (e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding).
  • Maintain network security best practices (patching, access control, segmentation, and incident response support).
  • Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues.
  • Document network topology, configurations, standards, and runbooks.

Virtualization & Systems

  • Support  VMware  environments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination).
  • Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).
  • Participate in maintenance windows, upgrades, and continuous improvement initiatives.

Desktop / End-User Support

  • Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools.
  • Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed.
  • Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines).
  • Maintain strong customer service, clear communication, and timely ticket updates.

Requirements

  • Solid  experience combining  network administration  and  desktop/end-user support .
  • Hands-on experience with  VMware  (vSphere/ESXi/vCenter) and  Cato Cloud
  • Experience working with ticketing systems, documentation, and ITIL-style practices.
  • General infrastructure / networking certifications (preferred)