Marks & Spencer in Ludlow is opening a new store and recruiting part-time on-site Customer Assistants for the Hot Food counters, a fast-paced frontline role where quality, speed and service all come together. You’ll be a hands-on brand ambassador, confidently recommending and serving fresh hot options while using in-store digital tools to keep orders flowing and standards high. The role requires teamwork, flexibility and resilience across a two-week shift pattern with morning and evening slots including weekends. You must be 18 or older. To apply effectively, showcase strong customer service, comfort with digital tools, reliability, adaptability, and a commitment to inclusion and flexible working.
Work Pattern
Week 1:
Monday: 08:00-16:00
Tuesday: 12:00-20:00
Thursday: 08:00-16:00
Friday: 10:00-18:00
Week 2:
Monday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Saturday: 12:00-20:00
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Be part of the energy and excitement of our new Hot Food counters – fast-paced frontline roles where quality, speed, and service all come together. We’re seeking passionate individuals who will serve it hot, serve it fast and serve it right first time.
You’ll be a hands-on brand ambassador, confidently recommending and serving fresh, hot food options, while working at pace and under pressure
At M&S, our customers don’t wait. You’ll deliver fast, safe, high-quality service while keeping standards sky-high.
Being digitally confident is essential. You’ll use in-store tools to keep orders flowing so digital confidence and quick thinking are key.
Being a team player is crucial. You’ll work closely with colleagues to meet intense customer demand and keep the service area spotless and stocked.
Flexibility is vital. The hot food offer moves fast – and you’ll need to move faster, adapting to demand across shifts.
It’s hot. It’s high-pressure. And it’s full-on. Are you ready for it? Take Your Marks and apply today.