Nursing Administration Officer

JobsCloseBy Editorial Insights

Fertility First in Hurstville is seeking a full-time Nursing Administration Officer to provide essential admin support to the nursing team and ensure a seamless patient journey. You’ll monitor nursing admin emails, prepare patient records, manage consent forms and questionnaires, handle paper consent processes, obtain results from external providers, flag abnormal findings, prepare meeting minutes, coordinate travel, and assist with database backups. The ideal candidate has healthcare or medical admin experience, strong MS Office skills, excellent attention to detail, and a genuine commitment to patient privacy and service. To apply, tailor your CV to show relevant clinical admin work, emphasize data management and customer service, illustrate reliability and teamwork, and mention openness to ongoing learning and inclusion.

Company Description

Fertility First is a trusted Sydney fertility clinic based in Hurstville, founded in 1997 by Dr Anne Clark with a vision to offer personalised fertility care backed by science. We partner with Genea, a world leader in reproductive medicine, giving our patients access to cutting-edge technology including the Geri time-lapse incubator and Gems IVF culture mediums. Our experienced team of fertility specialists takes the time to understand each patient's unique journey, providing compassionate, individualised care to help grow dream families.

Job Description

We are currently seeking a Nursing Administration Officer to join our team on a full time basis. In this role you'll provide essential administrative support to the nursing team, helping to ensure a seamless experience for every patient throughout their care journey.

Your responsibilities

• Monitor and action emails across nursing admin, fax, and consents inboxes
• Prepare patient records for nursing interviews, including data entry and attaching results
• Create and send consent forms and pre-health questionnaires via patient portal
• Manage paper consent processes, including verification and scanning to database
• Contact external providers to obtain pathology and ultrasound results and enter into patient records
• Flag abnormal results to nursing staff
• Follow up outstanding data from exception reports under nursing team supervision
• Attend monthly nursing team meetings and prepare minutes
• Coordinate domestic travel bookings for the nursing team
• Manage database backup processes
• Assist with other tasks as reasonably requested by the Nursing team 

Qualifications

You'll be a great fit for this role if you bring previous experience in a healthcare or medical administration setting, strong computer skills across Microsoft Office (Word, Excel, Outlook), excellent attention to detail and organisational abilities, and a genuine passion for customer service and patient care. You'll be comfortable working both independently and as part of a collaborative team, and will demonstrate a high level of integrity with a clear understanding of patient privacy and confidentiality.

Additional Information

And what's in it for you?

We know it's important to look after our staff, so Fertility First offers a number of perks including;

• Glow - Our rewards portal - be recognised by both your managers are peers. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
• Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
• Certified Inclusive Employer workplace - Confidence in knowing you are joining an organisation who has achieved the benchmark for workplace inclusion across a number of diversity areas. .