Nutrition Advisor/Retail Assistant (Glenfield)

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Raw Essentials is seeking a part-time Nutrition Advisor/Retail Assistant in Glenfield, Sundays and Mondays for about 14 hours per week. The role combines customer service, education on a raw meaty bones diet for cats and dogs, stock control, and store operations in a busy frozen pet-food environment, with training provided. Ideal candidates have retail experience, strong communication, attention to detail, and a passion for natural animal health; you should be comfortable lifting up to 20 kg and working independently and in a team. NZ work rights are required. To apply, send your CV and a tailored cover letter explaining why you want to work with Raw Essentials; a full job description is available on request.

About Raw Essentials

Raw Essentials is on a mission to improve the life of every cat and dog by helping owners feed what's naturally best for their pet. We're recognised as the raw feeding experts, operating from 17 stores across New Zealand, and offering personalised advice and a wide range of locally sourced and 100% natural products - that pets and owners lap up.

About Our Role

We currently have a part-time position available in the Glenfield store. This role will be working Sunday and Monday (approx 14 hours per week).

In addition to customer service and keeping the shop looking amazing, you'll be providing advice and education for pet owners, to help their dogs and cats eat their way to better health with a species appropriate, 'raw meaty bones' diet. Full training in all aspects of raw feeding for cats and dogs will be provided.

We sell frozen pet food – lots of it! Our stores get regular, frozen deliveries, so you'll need to be strong, active and willing to get 'stuck in'. This is a physical role, unpacking deliveries and keeping the freezers fully stocked throughout the day.

About Your Responsibilities

Key responsibilities include:

• Customer Service
• Case management
• Stock management & stock control
• Day to day running of the shop
• Maintenance of customer records

About You

If you have a flair for customer service, excellent communication skills, great attention to detail and an enthusiasm for natural animal health & well being, we'd love to hear from you. Our ideal candidate will: 

• Have experience in retail and an excellent customer service focus
• Have no issues with lifting heavy boxes (up to 20kgs) of stock
• Have strong, effective communication skills and good interpersonal skills
• Demonstrate a good work ethic & attention to detail
• Be able to work well independently and as part of a team
• Be flexible and able to multitask effectively
• Be passionate about natural animal health & well being
• Have background knowledge/personal experience of raw feeding cats/dogs, or a strong interest in raw feeding

Applicants for this position must have the right to work in New Zealand and overseas candidates will not be considered.

What's in it for you?

This is a unique opportunity to be involved in a growing, sustainable, NZ-owned and operated company that truly cares about their people and their product. We offer a development-focused environment and positive team culture. Hourly rate will be dependent upon skills and experience and employees enjoy a staff discount.

To apply, submit your CV along with a cover letter explaining why you want to work with Raw Essentials.  

A full job description is available on request.