OFFICE ASSISTANT

JobsCloseBy Editorial Insights

Ephraim McDowell Health is hiring a full-time Office Assistant in Harrodsburg, KY to manage patient scheduling, answer phones, greet patients, obtain insurance pre-certifications, scan and file medical records, coordinate specialist appointments, and enter charges with billing information, all while embodying the F.I.R.S.T values of Friendliness, Innovation, Respect, Service and Trust. The role requires at least two years of medical office experience, strong interpersonal and communication skills, attention to detail, and proficiency with Office Practicum, Internet, and Microsoft Office. Candidates should demonstrate adaptability to changing priorities and a commitment to excellent service. To apply, tailor your resume and cover letter to show workflow, billing accuracy, and collaboration with clinicians, with concrete examples of improving service.

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The Office Assistant is responsible for scheduling patient appointments for Primary Care Clinic. Also responsible for answering the telephones, greeting patients, obtaining insurance pre-certifications, scanning and obtaining medical records, scheduling appointments with specialists, and entering patient charges with billing information. Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service and Trust).   Working Conditions, Hazards and Physical Effort Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills. Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions.   Contacts with Others Contact with office and hospital Associates, patients, and visitors.   EQUIPMENT USED/SPECIAL SKILLS REQUIRED: Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills (orally and written). Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions.   Qualifications

Two (2) years of previous medical office experience required.