Office Manager - Hamburg

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Freenow is looking for a proactive, highly organized Office Manager to co-manage the Hamburg headquarters, acting as a visible internal and external representative in a fast paced, hybrid environment. You’ll co-manage with another Office Manager, own relationships with subtenants and the landlord, support leadership visits, oversee onboarding and offboarding for Hamburg staff, manage vendors and the office budget, coordinate events, and ensure the space reflects Freenow brand and culture while supporting colleagues in Paris. To apply effectively, tailor your English CV to highlight experience in facilities coordination, vendor and budget management, onboarding and stakeholder management, provide concrete examples, demonstrate bilingual German English skills, show ownership and collaboration, and emphasize initiative and problem solving.

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Location: Hamburg 

Freenow empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for a proactive and highly organized Office Manager (part-time or full-time) to co-manage our Hamburg office, the headquarters of Freenow.
Hamburg is home to many of our senior stakeholders and serves as the main hub our employees travel to for collaboration, leadership meetings and company-wide moments. This makes the role both highly visible and impactful. Together with another Office Manager, you will ensure our headquarters runs seamlessly and reflects the energy, professionalism and culture of Freenow.
As we continue to strengthen our hybrid working model, our office becomes more than just a workplace, it’s the central hub for connection, collaboration and culture. You will help create an environment where employees and visitors feel welcome, supported and inspired.
In addition, you will act as the main point of contact for our subtenants and serve as a key liaison with our landlord, ensuring smooth communication and professional space management across the entire office.
You’ll join a multinational, diverse and highly motivated team that strives for excellence, and knows how to have fun along the way.

Are you ready for your next ride?

Please make sure to submit your CV in English 

YOUR DAILY ADVENTURES WILL INCLUDE:

• Co-managing the Hamburg headquarters together with another Office Manager
• Acting as a representative of the Hamburg office internally and externally
• Serving as the main point of contact for subtenants, ensuring smooth communication and coordination
• Managing and nurturing the relationship with our landlord and building management
  Supporting senior stakeholders and leadership visits, ensuring a professional and seamless experience
• Ensure smooth onboarding and off-boarding of Hamburg-based employees; including hosting Onboarding orientations for new joiners
• Overseeing vendors, suppliers and service providers to ensure smooth day-to-day running of the office
• Managing office budgets, payments, invoices and cost tracking
• Organizing team events, socials and company-wide activations hosted in Hamburg
• Ensuring the office environment remains welcoming, well-maintained and aligned with our brand and culture
• Provide support to our colleagues based in the Paris office 

TO BE SUCCESSFUL IN THIS ROLE:

• Thrive in a fast-paced, dynamic and evolving work environment
• Enjoy working collaboratively while taking full ownership of your responsibilities
• Be confident interacting with senior stakeholders and leadership
• Have experience in office management, facilities coordination, event management, customer service, executive assistance or community management (preferred)
• Be comfortable managing external stakeholders such as landlords, building management and subtenants
• Bring strong organisational skills and attention to detail
• Have a proactive, solution-oriented mindset and the ability to anticipate needs
• Have excellent written and verbal communication skills
• Language Requirements: fluent in both German and English is required
• Takes full ownership of their onboarding and development in the role, proactively building relationships with Office Managers in other regions to learn best practices 

BENEFITS & PERKS IN A NUTSHELL:

• Flexible working arrangements

• LinkedIn Learning

• Sabbatical & special leave policies

• WeRoad partnership

• Birthday, 24th + 31st December off

• Short term EU work policy

• Mobility Credit

 

• Employee assistance program

 

 

Plus more local benefits depending on your work location!

 

DIVERSITY, EQUITY & INCLUSION:

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work. 

SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:

               

ABOUT FREENOW:

We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.