Oncology Services Coordinator - Surgical Oncology Support Services
Tampa General HospitalJobsCloseBy Editorial Insights
Tampa General Hospital is seeking an Oncology Services Coordinator for Surgical Oncology Support Services in Tampa, FL. This full-time, onsite role provides administrative and operational support to an oncology clinic, serving as the primary contact for patients and the care team, coordinating scheduling, and maintaining patient and practice information in electronic systems while facilitating timely access to care. Qualified candidates will have an Associate’s Degree in Business and at least two years of clinical setting experience. The position offers hybrid remote eligibility with day shift hours. To apply, tailor your resume to highlight scheduling, EHR data accuracy, patient communications, and HIPAA compliance, and include a concise cover letter tying your experience to the hospital’s mission and values.
Description
Under general supervision and in accordance with established policies, procedures, and professional standards, the Oncology Services Coordinator provides administrative and operational support to a clinical practice. This role requires a working knowledge of office operations, strong organizational skills, and a commitment to high-quality customer service. The coordinator supports the efficient day-to-day functioning of the practice by serving as a key point of contact for patients, providers, and the interdisciplinary care team. Responsibilities include facilitating communication, supporting scheduling and coordination processes, maintaining accurate patient and practice information, and assisting with activities that promote timely access to care and optimal clinic flow. The position contributes to operational efficiency, patient satisfaction, and the overall success of the clinical service line while performing all duties in alignment with the mission, vision, and values of Tampa General Hospital.
Essential Functions:
- Provide administrative and operational support to an oncology clinical practice to ensure efficient day-to-day operations
- Serve as a primary administrative point of contact for patients, providers, and members of the interdisciplinary care team
- Facilitate effective communication and coordination across clinical, administrative, and ancillary services
- Support scheduling and coordination processes to promote timely access to care and optimized clinic flow
- Maintain accurate, complete, and up-to-date patient and practice information within electronic systems
- Assist with patient appointment coordination in accordance with established service standards and workflows
- Assist with administrative processes related to referrals, authorizations, and documentation as needed
- Provide high-quality customer service by responding to patient inquiries and supporting patient needs in a professional and timely manner
- Adhere to organizational policies, procedures, and regulatory requirements, including patient privacy and confidentiality standards
- Participate in cross-coverage and team-based support activities as required to maintain clinic operations
Qualifications
- Associate's Degree in Business or Business Administration.
- Minimum of 2 years’ experience in a clinical setting.