Online Assistant Manager or 2IC

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New World Three Parks Wanaka is hiring an Online Assistant Manager / 2IC to lead the Online Department in a fast paced retail setting. The role coordinates daily workflows, handles customer inquiries, oversees picking and packing with 100 percent accuracy and food safety, maintains fresh product standards, and uses SAP to manage inventory and online orders. Requirements include an open work visa or NZ residency/citizenship, professional English, SAP experience, a solid retail or customer service background, physical fitness, a NZ driver's license, and a reliable, organized, positive can do attitude. 42.5 hours per week with flexible start and finish times and one weekend day. To apply email your CV to [email protected], tailoring it to highlight SAP and leadership with concrete service examples.

Online Assistant Manager / 2IC – New World Three Parks Wanaka

New World Three Parks is seeking a dedicated and high-energy Online Assistant Manager to help lead our Online Department. This is a vital leadership support role for a professional looking to make a long-term impact in a fast-paced retail environment.

The Role as the Second in Charge (2IC), you are more than a shopper; you are a key coordinator. You will ensure the seamless execution of online orders while maintaining the highest standards of quality and customer service.

Key Tasks

• Organizing the team and coordinating daily workflows to meet deadlines.
• Managing customer inquiries over the phone and via email with professional fluency.
• Leading the picking and packing process to ensure 100% accuracy and food safety.
• Maintaining high standards for fresh product selection.
• Using SAP to manage inventory and online orders.

Requirements

• Visa: Must hold an Open Work Visa, Residency, or NZ Citizenship. 
• Skills: Professional English fluency (written and verbal) and SAP systems knowledge.
• Experience: Solid background in Retail or Customer Service with strong attention to detail.
• Physical: Must be physically fit for active shifts and hold a valid NZ Driver’s License.
• Attributes: Reliability, strong organizational skills, and a positive can-do attitude.

Commitment and Hours

• Full-Time Position: 42.5 hours per week.
• Flexible Roster: Requires availability for early morning starts and late finishes.
• Weekend Availability: Includes at least one weekend day as part of your regular roster.

How to Apply If you are interested, please send your CV to: [email protected]