Operational Excellence Network & Route Lead

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Brink’s is seeking an Operational Excellence Network & Route Lead to drive continuous improvement across European networks and routes, delivering cost savings while meeting customer service metrics. Phase I focuses on network footprint optimization, route design standardization and daily management using WCOM principles; Phase II expands into route planning software selection, control tower standardization and developing organizational capability. Ideal candidates hold a bachelor’s in engineering or operations management, 5+ years in operations or logistics, strong analytical and communication skills, and English fluency, with up to 35% travel within Europe and a flexible location. Tips for applying: quantify past cost reductions, highlight cross‑country project leadership, and show mentoring and stakeholder engagement.

We are seeking an accomplished and dynamic Operational Excellence Network & Route Lead to join our team in Europe. In this role, you will play a critical part in driving continuous improvement initiatives across our Networks and Routes throughout the different European countries.  This role will focus on driving cost savings through waste elimination, while meeting customer service performance metrics.

As part of the Operational Excellence team, you will help identify projects and initiatives across our networks, route planning, level loading customer demand, route monitoring, control tower processes and will help drive standardization around this critical activity.

Key Responsibilities:

Phase I – Approximately first 1 to 1.5 years

Network optimization

• Analyze our networks identifying opportunities to change the footprint of branches (closing, opening and reallocating branches), changing the activities of branches (full branch and satellite branches) and reallocating customer service locations between branches.

Route planning optimization

• Analyze our route design process identifying opportunities to increase SPWH in the design process of routes.
• Standardize the process of route designs tailored to the specific needs of the country. Including customer level loading (forecasting can capacity planning) to increase SPWH.

Route planning daily management

• Implement WCOM process design principals to visualize problems and trigger problem solving.
• Introduce route Tier 2 meetings in collaboration with the OpEx Director of the respective Market Unit

Phase II – Approximately 1 to 1.5 years after commencing Phase I

Route planning software

• Lead software selection in line with Brinks approved solutions support project management business preparation and supervise project implementation.

Control tower standardisation

• Lead control tower process standardization including route monitoring and resolution of incidents.
• Implement WCOM process design principals to visualize problems in real time and trigger problem solving.
• Introduce control tower Tier 2 meetings in collaboration with the OpEx Director of the respective Market Unit.  

Build Organisational Capability

While conducting key responsibilities do so in such a way that training is being provided. While doing so identify, mentor and develop future operational and lean practitioners.

Preferred Qualifications:

• Education : Bachelor’s degree in Engineering, Operations Management or a related field is preferred.
• Experience : Minimum of 5 years of experience in operations, project management and process improvement, logistics, network design and route optimization.
• Language : English
• Skills & Competencies :
  • Strong analytical and problem-solving abilities.
  • Solid communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously and meet deadlines.
• Personal Attributes:
  • Leadership capabilities with the ability to influence and engage others.
  • Detail-oriented with a focus on quality and efficiency.
  • Comfortable working in a fast-paced and dynamic environment.

Working conditions:

• Location : Flexible within Europe
• Full-time position
• 35% travel to other locations within Europe
• Flexible work hours as needed to meet project deadlines.

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