OPERATIONAL RESOURCE PLANNING MANAGER

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Brisbane City Council seeks an Operational Resource Planning Manager in Public Transport Services for a full-time, temporary role up to three years, based at Brisbane Square and offering a Band 8 salary plus super. You will lead workforce and fleet demand planning, develop forecasting models and scenarios, and provide strategic, data driven advice to senior leaders to ensure safe, reliable and efficient service aligned with long term network plans. To stand out, show proven leadership in complex operational planning, strong forecasting and performance reporting, and a track record of turning insights into business cases. Tailor your resume and include a one page cover letter; submit by 19 July 2026.

Personnel Area: Public Transport Services

Branch: Network Strategy, Planning and Design

Salary Range: Band 8 $150,432 - $162,791 + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 3 years

Location: Brisbane Square

Our Business

Public Transport Services brings together Commercial and Contract Services, Engineering and Asset Management, Network Strategy, Planning and Design, and Transport Operations. From buses and ferries to CityCats, Metro, and e-mobility options such as e-bikes and e-scooters, these branches collectively keep Brisbane moving by managing a diverse transport network.

Council’s Employee Value Proposition allows you to grow your career to deliver a better Brisbane. With career progression opportunities as well as benefits that matter, our focus on culture and wellbeing will make you proud to work for Brisbane City Council as we prepare for the Brisbane 2032 Olympic and Paralympic Games and beyond.

Our Branch

The Network Strategy, Planning & Design Branch supports the division through key operational and strategic functions, including leading integrated transport planning and operational resource modelling, bus network planning and scheduling and training and development programs supporting operations delivery. It also supports business improvement initiatives to deliver safe, efficient and reliable transport outcomes to meet the changing demand of public transport needs for Brisbane.

The Role

As the Operational Resource Planning Manager, you will lead the workforce and fleet demand and supply planning function, ensuring alignment with long-term network service plans and approved service requirements. You will provide strategic oversight of workforce and fleet forecasting, resource allocation and performance analysis to support safe, reliable and efficient service delivery. By developing planning frameworks and modelling scenarios, you will ensure operational, industrial and legislative requirements are met while supporting future growth.

Working closely with senior leaders and cross-functional teams, this role delivers data-driven insights and advice on workforce and fleet capacity, utilisation and risk. It oversees demand forecasting, scenario testing and the management of network modelling to support robust forecasting, while informing recruitment, training and fleet lifecycle decisions. The role also drives continuous improvement through performance monitoring, business case development and evidence-based planning to support safe, reliable and efficient service outcomes.

To be successful you will have:

• proven experience leading workforce and fleet planning, including modelling and resource management, within a complex operational environment
• demonstrated evidence of capabilities in Council’s Leadership Blueprint to deliver performance excellence and a values-based culture.
• strong expertise in forecasting, demand and supply analysis, and performance reporting across workforce and fleet functions
• demonstrated ability to deliver strategic advice and develop large-scale business case recommendations for senior leadership decision making
• sound knowledge of operational standards, legislation, industrial frameworks, and workforce and fleet compliance requirements
• a track record of building, leading and developing high-performing teams
• excellent analytical, communication and stakeholder engagement skills, with the ability to influence and collaborate effectively.

Experience in public transport or other schedule driven activities and a relevant tertiary qualification in business, workforce planning or a related discipline are desirable but not mandatory.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary. 

Benefits of working for Council: CLICK HERE

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

This role will require a Criminal History Check.

For more information: Please call Cassandra Lee on 07 3403 0026.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 19 July 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.