Operations Manager

JobsCloseBy Editorial Insights

TechBiz Global seeks an Operations Manager to oversee European operations, reporting to the Global Director of Operations, owning logistics, 3PLs, and quality management in an onsite Amsterdam role. Balances strategy with hands on problem solving, manages import/export for devices across Europe, tracks KPIs, and collaborates with Sales, Finance, Tech and Customer Success to enable growth. Requirements: 5+ years in supply chain or logistics with at least 2 years EU experience, strong 3PL management and Excel skills, English fluency with additional EU languages a plus; device QA experience beneficial. Tips: tailor your resume to quantify impact, cite 3PLs and KPI improvements, show Excel dashboards, highlight cross functional projects and willingness to be onsite.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Operations Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Role Description:

This role will oversee and continuously improve daily operations across our European business. Reporting directly to the Global Director of Operations, you will take ownership of logistics processes, 3PL relationships, and quality management. You’ll thrive in a dynamic environment, balancing strategic process building with hands-on problem solving.

Key Responsibilities

• Develop, scale, and optimize operational workflows, including import/export activities for devices across Europe

• Manage and coordinate with 3PL partners to ensure on-time availability of devices for sales and distribution

• Track, analyze, and report on KPIs to drive continuous improvement and operational excellence

• Oversee device grading and quality control standards to safeguard exceptional product quality

• Collaborate with cross-functional teams (Sales, Finance, Tech, and Customer Success) to enable sustainable growth

• Support ad-hoc projects and operational requests with flexibility, speed, and ownership

Requirements

• Minimum 5+ years of operational experience in supply chain, logistics, or device management, with at least 2 years of proven experience in the EU region

• Strong expertise in supply chain operations and 3PL management

• Proven proficiency in Microsoft Excel (essential for data analysis and reporting)

• Experience with grading / quality assurance of electronic devices is a strong plus

• Fluent in English; additional European language skills (e.g., Dutch, German, French) would be an advantage.

• Proactive, analytical, and solution-oriented with excellent problem-solving skills

• Effective communicator who thrives in a fast-paced, international environment

Education:

Preferably Master’s degree in Business, Operations, Supply Chain or related field.