Operations Manager (m/f/x)

JobsCloseBy Editorial Insights

HelloFresh is hiring an Operations Manager in Berlin to lead shift teams, secure production targets, uphold quality and safety, and partner with cross functional teams to boost efficiency and cost effectiveness. The ideal candidate brings 3+ years in manufacturing or distribution, experience managing large multi-tier operations, a proven leadership track record, and strong data skills with Excel, GSheets, Grafana or Tableau. Fluent German and English are essential, as is willingness to work a 3-shift operation. In your application, show measurable improvements you’ve driven in throughput and KPIs, plus examples of stakeholder collaboration and a long-term business impact mindset, aligning with HelloFresh’s people-first culture and development opportunities.

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever! 

Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all the ingredients, instructions and inspiration needed to make delicious meals at home, from scratch.

Not only have we been named Europe’s fastest growing start-up in the past but we’re one of the  industry leaders. Along the way, we’ve delivered hundreds of millions of meals to millions of households worldwide and are passionate about disrupting one of the last industries to go online - food and grocery.

But most importantly, it’s our incredible people who make HelloFresh what it is. We thrive on giving our employees an inclusive working environment, in which they have access to development opportunities and in which their voices are heard and valued every day. This helps us best reflect and serve our customers.

So, if you’re keen to join a growing, caring company which puts its people at the heart of what it does, look no further!

Role summary 

As an Operations Manager you support the Senior Operations Manager in ensuring the effective running of production and supply operations during the shift. You are responsible for managing a large team of Colleagues including Shift Leads and Area Managers whilst being held accountable for production schedules, adherence to quality and safety standards and optimising operational efficiency. You will work closely with cross-functional teams to optimise processes, improve productivity, and meet production goals. Your strong leadership skills, attention to detail and ability to drive continuous improvement will contribute to the success of our organisation.

What you’ll do 

• Lead a team of Shift Leads and Area Managers on shift to consistently achieve and exceed all shift Key Performance Indicators on time through effective coaching, collaboration and performance management. 
• Own the operational performance within your designated shift. This includes ensuring smooth workflow, optimising resource utilisation to consistently meet production targets
• Champion clear communication: Proactively keep stakeholders informed and facilitate collaboration across departments
• Fostering a positive work environment that promotes productivity, teamwork, and employee engagement.
• Continuously improve and optimise operational processes, actively identifying and implementing strategies to enhance efficiency, productivity, and cost-effectiveness.
  
  

What you’ll bring: 

• Proven experience (3+years) in a manufacturing or distribution centre / operational environment.
•  Strong experience with managing large scale operations with multiple management tiers
•  Demonstrates strong track record of team leadership with a large scale rapid and process driven environment
• Relevant experience of communicating with a wide range of stakeholders, from peers to upper leadership
• Relevant experience in performing advanced data analysis with tools like Excel / GSheets / Grafana / Tableau and using the data to influence business decisions
• Possess excellent communication and interpersonal skills, collaborating effectively across departments
• A long-term mindset, committed to business impact
• Fluent in German and English
• You are willing to work in 3-shifts operation, are highly motivated, flexible and a team player

What we offer: 

• Modern and comfortable working space with diverse co-workers in Barleben near Magdeburg
• Discount for HelloFresh boxes
• Development possibilities along with internal trainings and a yearly Learning & Development budget
• Extensive OnboardingCompetitive salary and shift allowances
• 30 days of vacationsSocial events
• Discounted fitness offers with our Urban Sports Club and John Reed partners
• Well-being initiatives in cooperation with Headspace and SpillCompany pension schemeSelgros card
• Personal safety equipment
• Cafeteria on site