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Operations Supervisor Full-Time - TForce Freight

TForce Freight
1 day ago
Full-time
On-site
South Holland, IL

JobsCloseBy Editorial Insights

TForce Freight is seeking an Operations Supervisor to coordinate the day-to-day Service Center operations in South Holland, IL, analyzing productivity, service, and quality metrics and partnering with the management team to develop action plans that lift service level results while overseeing staff. The role emphasizes coordinating hiring and promotions, ensuring adherence to labor agreements and addressing grievances, leading new hire orientation and safety and quality training, identifying training needs, and conducting performance evaluations alongside coaching and career development. To apply, tailor your resume to show dock operations or transportation supervision, quantify improvements you’ve driven, highlight strong communication, and note work authorization and any bachelor’s degree or equivalent.

Job Title: Supervisor, Service Center

Job Summary:

This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department.

Job Responsibilities:

  • Work with other managers to coordinate hiring and promotion decisions.
  • Work with other managers to ensure adherence to labor agreements and address grievances.
  • Participate in new hire orientation meetings and conduct safety and quality training.
  • Determine employee training needs and provide feedback and support.
  • Conduct performance evaluations and resolve individual and group performance issue.
  • Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
  • Coaches and develops others using career development processes and tools.

Job Requirements:

  • U.S. citizen or otherwise authorized to work in the U.S.
  • High school diploma, GED, or international equivalent
  • Strong communication skills
  • Bachelor's Degree (or internationally comparable degree) - Preferred
  • Previous dock operations experience - Preferred
  • Supervisory experience in the transportation industry - Preferred