Shell is seeking a full-time on-site operator in Pernis, Netherlands, within the Downstream and Renewables unit, for a fixed-term contract aimed at experienced professionals. The role provides basic support, handles repetitive tasks, and answers standard questions under direct supervision, while acting as a first or second point of contact for internal stakeholders. You will follow standardized work instructions and escalate complex items to a senior colleague. To apply, tailor your CV to show ability to follow SOPs, safety-mindedness, reliability, and basic problem solving, and highlight refinery or process experience, teamwork, and a willingness to learn. Review Shell data protection policy and avoid any fees; Shell is an Equal Opportunity Employer.
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Typically:
• Applies an understanding of how to use methods and techniques to perform assigned activities in order to provide very basic support.
• Handles basic and repetitive tasks. Deals with standard questions/issues of relatively low complexity within business supported, adjustment with some source of information necessary.
• Works within standardized work instructions and routines, work is closely supervised by manager; complex items are handed over to a senior colleague. Works under direct supervision of a senior colleague or own manager.
• Interacts with internal stakeholders as a first/second point of contact – provides basic information or directs to the right person/team.
This job profile contains generic information and does not describe individual positions or required job competencies. Grading decisions will also depend on other factors.
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