Optical Consultant - Foundation

Boots is seeking an Optical Consultant - Foundation to join its Boots Opticians team at the Bluewater store in Greenhithe, United Kingdom. This is a full-time, onsite role that sits within Boots Opticians Operations and offers a chance to launch a career in eyewear support while delivering friendly, practical care to customers.

The position is based in Store 3473 at Bluewater Shopping Centre, with an address on Lower Thames Walk in Greenhithe, DA9 9SJ. The listing notes a 37.5-hour week, with shifts that span weekdays and weekends to suit a busy retail pace.

Ideal for apprentices or students eyeing a hands-on start in optics, this foundation role centers on helping customers, explaining options for frames and lenses, and supporting the team behind Boots Opticians’ service standards.

A day on the Boots optical floor

In this role, you’ll be the friendly face guiding shoppers through frame choices, helping them understand lens options, and lending a hand to the optical team to ensure each customer leaves confident in their purchase. You’ll keep the floor welcoming and well stocked, assist with running the till, and help maintain the presentation and cleanliness of the store. It’s a shop-floor role that blends customer service with a bit of technical insight, so you’ll often be the first to greet someone looking for eyewear and the last to confirm they’re happy with their selection.

Must-haves

• Commitment to full-time hours (37.5 hours each week) with the ability to work across both weekdays and weekends.

Nice-to-haves

• Previous experience in customer-facing retail or optical settings would be helpful and shows you understand how to assist customers with eyewear choices.

Pay, benefits and practical details

The role is based onsite at Boots store 3473 within Bluewater Shopping Centre in Greenhithe, Kent, DA9 9SJ. The workweek runs at 37.5 hours, with a pattern that covers weekdays and weekends, offering shift blocks from late morning through the evening. There are no night shifts in this pattern.

Shift blocks include Late Morning, Early Afternoon, Late Afternoon and Evening, available across Fridays to Sundays and throughout the week, giving you flexibility to fit around other commitments while keeping a steady retail cadence.

Advice for applicants

Lead with your customer-service background, especially if you’ve worked in retail or in an optical setting, and mention any apprenticeship or student status tied to optics or eye care.

In your resume, highlight roles where you handled 37.5 hours a week or more and where you covered weekend shifts, so you can show you’re comfortable with a Monday-to-Sunday pattern.

Be ready to talk about how you help customers with eyewear choices and how you would balance assisting customers on the floor with supporting the opticians. Prepare a brief scenario that shows you listen first, guide toward frames, and confirm lens options or fit.

Ask about the Foundation program’s onboarding and training, what hands-on activities you’ll undertake in the first weeks and how Boots Opticians Operations supports new entrants as they gain confidence on the shop floor.