Optical Dispenser and Keyholder - Capalaba

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Capalaba's Optical Dispenser and Keyholder role at Oscar Wylee is a full time, on site position blending fashion retail with eye care. You will dispense lenses and frames to prescriptions, provide personalised eyewear styling, and build trusting relationships with customers while handling opening and closing duties. The ideal candidate has 1+ years in optical or 2+ years in retail, reliable with store openings and closures, sharp attention to detail and basic math, and strong communication and people skills, plus a positive, proactive attitude. Perks include a free pair of prescription glasses every six months and family and friends discounts. To apply, tailor your resume to show relevant experience, highlight customer service impact and teamwork, and note your Capalaba availability and enthusiasm for learning about eyewear.

The Optical Dispenser role seamlessly blends together fashion retail and healthcare. The diverse responsibilities of the role involve: 

You will work closely with your fellow team members to ensure customers receive individualised and professional fashion advice and eye care, so they can take home frames that suit their personal style, and allow for perfect vision!

• Providing outstanding eye care and eyewear styling advice tailored to each patient and potential clientele who enter the store.
• Dispensing lenses and frames based on the prescription of each patient, provided by our Optometrists.
• Building meaningful and affirming relationships with our patients- give them a reason to visit us again! 
• Assisting with the opening and closing procedures everyday. 

About You: 

• 1+ years experience in the optical industry, or 2+ years retail sales experience
• Reliable with previous experience in store opening/closing duties
• Strong attention to detail with basic mathematical skills
• A confident, clear and proactive worker with strong communication skills
• Capable of building trusting and respectful relationships with co-workers and customers alike
• A go-getter with a positive and friendly manner, ready to provide customers with outstanding service! 

Perks: 

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year! 
• Work at our Capalaba Park store, conveniently located inside Capalaba Park Shopping Centre near the food court. With easy access via nearby bus stops and ample on site parking available, commuting to work is simple and stress free. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together! 
• The opportunity to learn about all things eyewear, including styling with our wide variety of frames!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee 

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. 

Capalaba offers a relaxed lifestyle with plenty to explore before or after your shift. Enjoy local parks, nature reserves and walking trails, or make the most of the retail and dining options available at Capalaba Park Shopping Centre.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers. 

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people. 

Visit our website for more information! 

Apply Now 

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.