Optical Dispenser and Keyholder - Helensvale

JobsCloseBy Editorial Insights

Oscar Wylee is seeking a full‑time Optical Dispenser and Keyholder for the Helensvale Westfield store, blending fashion retail with healthcare. You will dispense lenses and frames to prescriptions from our optometrists, offer tailored eyewear styling, and build lasting patient relationships while handling opening and closing duties. The role requires 1+ year optical or 2+ years retail experience, reliability, strong math and attention to detail, clear communication, and a positive, proactive attitude. Perks include free prescription glasses every six months, family discounts, and clear routes to management in a fast paced, supportive team near the Gold Coast. Apply now and join our Talent Community.

The Optical Dispenser role seamlessly blends together fashion retail and healthcare. The diverse responsibilities of the role involve: 

You and the team will look closely with our experienced Store Partner, gaining valuable commercial and operational experience. Our store is involved in our joint venture partnership, where we have had the opportunity to work alongside exceptional business leaders who have joined Oscar Wylee as part owners of our stores.

• Providing outstanding eye care and eyewear styling advice tailored to each patient and potential clientele who enter the store.
• Dispensing lenses and frames based on the prescription of each patient, provided by our Optometrists.
• Building meaningful and affirming relationships with our patients- give them a reason to visit us again! 
• Assisting with the opening and closing procedures everyday. 

About You: 

• 1+ years experience in the optical industry, or 2+ years retail sales experience
• Reliable with previous experience in store opening/closing duties
• Strong attention to detail with basic mathematical skills
• A confident, clear and proactive worker with strong communication skills
• Capable of building trusting and respectful relationships with co-workers and customers alike
• A go-getter with a positive and friendly manner, ready to provide customers with outstanding service! 

Perks: 

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year! 
• Work in our Westfield Helensvale store, located in a popular Gold Coast retail destination with easy access from nearby suburbs such as Arundel and Pacific Pines. With convenient public transport connections and ample free parking available, commuting to and from the store is simple and stress free. Check out our store page here!
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together! 
• The opportunity to learn about all things eyewear, including styling with our wide variety of frames!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee 

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. 

Westfield Helensvale offers a vibrant shopping environment with a mix of retail, dining and entertainment options. After your shift, you can explore nearby cafes and restaurants, enjoy leisure activities in the precinct or take a short drive to the beautiful Gold Coast beaches to unwind.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers. 

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people. 

Visit our website for more information! 

Apply Now 

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.