Organisational Design Lead - Oldbury

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DPD UK is seeking an Organisational Design Lead to own the people component of a transformation in Oldbury. You will translate the operating model into concrete structures, define roles with RACI and required competencies, set reporting lines and spans of control, and embed new behaviours and ways of working. The role covers detailed design, governance, stakeholder advisory, sequencing of change, and HR collaboration, with success measured by adoption and KPIs. It requires senior stakeholder influence, SME credibility in design and change, and knowledge of agile or matrix models and regulatory compliance. To apply, tailor your CV with delivery examples, show workshop facilitation, and align with DPD values.

Company Description

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

To lead and execute the people component of large-scale organisational transformation, translating the high-level operating model and strategic blueprints into concrete, functional people structures, clear roles, and defined working behaviours. This role focuses on the detailed design and successful implementation of the 'people component' of the organisational model, ensuring every role, team, and interface is structured to achieve maximum business efficiency and strategic alignment.

Key Tasks/Areas of Responsibility

• Structural Design & Role Definition: Take the high-level operational blueprint and lead the detailed design of organisational hierarchies, reporting lines, span of control, and team structures (people structures). Define specific roles, responsibilities (RACI), and required competencies for all positions within the new structure.

• Transformation Leadership & Strategy: Serve as the Organisational Design subject matter expert (SME) to guide and govern complex business transformation initiatives, ensuring that the people structure and capabilities are designed to deliver strategic goals.

• Behavioral Alignment & Ways of Working: Partner with stakeholders to define and embed new, effective working behaviours, processes, and decision-making mechanisms that align with the target operating model. Design and facilitate workshops to transition teams into new operating rhythms.

• Implementation & Transition: Translate "operational architecture" from the Operating Model Lead, and develop and execute detailed plans for the transition to new structures, including sequencing of changes, managing redundancies, and internal role movements. Work closely with HR to manage the people implications of the structural change.

• Governance & Standards: Establish and maintain organisational design standards, methodologies, and tools to ensure consistency and sustainability of the structural changes. Provide expert consultation and coaching to functional leaders on structural alignment and role clarity.

• Effectiveness Measurement: Define metrics to track the adoption of new structures and behaviours post-implementation, evaluating their impact on key performance indicators and making recommendations for ongoing structural and behavioural refinement.

• Industry Knowledge & Expertise: Maintain a deep understanding of industry trends, best practices, and emerging organisational models (e.g., agile, matrix structures).

• Advisory & Stakeholder Relations: Foster strong working relationships with all levels of management, acting as a trusted advisor on organisational effectiveness.

• Compliance & Governance: Ensure all design recommendations comply with legal, regulatory, and company policies.

• Senior Leadership Reporting: Prepare and present formal recommendations, impact assessments, and reports on organisational design projects to senior leadership.

• Inform their own manager or another manager immediately of any imminent danger or faulty equipment

• Inform their own manager or another manager immediately of any defects to plant, equipment, structures, buildings or unsafe practices

• Report all accidents and incidents in accordance with company procedures and assist in any investigations

• Maintain and store correctly any Personal Protective Equipment provided for use

• Inform their own manager or another manager immediately of any imminent danger or faulty equipment

• Inform their own manager or another manager immediately of any defects to plant, equipment, structures, buildings or unsafe practices

Additional Information

Remuneration and Benefits

Your package will include an excellent basic salary, company car or cash alternative, attractive bonus scheme, based on individual and company targets and Private Medical Insurance 

As well as this we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package 
• Free life assurance of 4 x salary on joining the pension scheme
• Vitality at Work
• Free On Site Parking 
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends 
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today