Outbound Telesales Representative

JobsCloseBy Editorial Insights

TPG Telecom’s Vodafone Business is looking for an Outbound Telesales Representative to join the newly formed Acquisition Team in Barangaroo, driving SMB growth through high‑intent engagement across multi‑channel outreach, including LinkedIn, personalised video messages and AI‑assisted emails, and delivering tailored connectivity and digital solutions. You’ll meet and exceed targets, qualify opportunities via outbound calls and Teams meetings, capture decision‑maker data, and keep the pipeline alive with close collaboration with Marketing and Account Managers in a CRM like Salesforce. To apply, demonstrate proven B2B acquisition success with measurable results, highlight a data‑driven approach and knowledge of SMB buying cycles, and tailor your resume to show impact and growth mindset.

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

Vodafone Business is on a mission to empower Australian organisations with cutting-edge connectivity, mobility, and digital solutions. As an Outbound Telesales Representative in our newly formed Outbound Telesales Acquisition Team, you’ll be at the forefront of driving market share growth by identifying high-intent opportunities, engaging SMB decision-makers through modern outreach channels, and delivering tailored solutions that solve real business challenges.

This role suits someone who thrives in a digital-first sales environment, embraces data-driven decision-making, and is passionate about helping SMBs navigate transformation through technology.

Internally, you will be known as a Customer Support Specialist.

You'll make impact by:

• Meet and exceed daily, weekly, and monthly sales targets.
• Proactively engage SMB prospects through multi-channel outreach including LinkedIn, personalised video messaging, focusing on strategic outbound calling, and AI-assisted email sequencing.
• Identify and qualify new business opportunities via Outbound Cold Calling & Teams Meetings, understand customer needs, position Vodafone Business solutions effectively, and closing the sale.
• Capture enriched customer data (decision-maker details, current provider, contract dates, intent signals, marketing consent).
• Collaborate with Team Leaders, Marketing, and Account Managers to ensure continual build of pipeline and progression of opportunities. Maintaining accurate records of calls, interactions, and outcomes in CRM systems.
• Collaborate with marketing to co-create and execute targeted campaigns, including webinars, digital events, and content-led engagement.

What you’ll bring:

• Proven experience in acquisition-based B2B sales roles, with a strong track record of delivering results and meeting or exceeding targets.
• Experience in business development sales.
• Strong communication skills, resilience, and a passion for engaging SMB decision-makers.
• Self-motivated with a proactive approach to problem-solving.
• Understanding of SMB buying behaviours in Australia including budget cycles and procurement processes.

Ideally, you will also have:

• Ability to interpret intent signals and behavioural data to personalise outreach.
• Comfortable working with targets and KPIs.
• Experience using CRM tools (e.g., Salesforce).
• A team player with a growth mindset and a passion for customer success.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free NBN 100 plan
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

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