Patient Administrator - Emirati
MediclinicJobsCloseBy Editorial Insights
Mediclinic Welcare Hospital in Dubai is seeking one Patient Administrator to efficiently manage appointment scheduling and registration, handle the medical insurance process, and oversee billing while delivering consistent, high quality patient service. The role requires a completed secondary education (Grade 12) with a tertiary diploma or bachelor’s degree preferred in medical science or finance/accounting, and 2-3 years of customer service experience, ideally in healthcare. Essential skills include MS Office, CRM software, hospital information systems, medical terminology, insurance processes, numerical literacy, and cash handling. Emiratisation preference applies. To apply, tailor your CV and a concise cover note to showcase healthcare admin and insurance experience, reference 72767, recruiter Fatma Alharthi, closing date 19/08/2026, Dubai onsite, Mediclinic Welcare Hospital.
Closing date: 19/08/2026
Number of positions: 1
Recruiter name: Fatma Alharthi
Reference number: 72767
Workplace Type:
Mediclinic Welcare Hospital | Dubai | United Arab Emirates
MAIN PURPOSE OF JOB
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role
KEY RESPONSIBILITY AREAS
- To effectively and efficiently manage the patient appointment scheduling and registration process
- To effectively and efficiently manage the medical insurance process and other related tasks
- Effectively manage the billing and cash up process
- To consistently meet customer service expectations by improving the quality of patient service
REQUIRED EDUCATION
Essential: Completed secondary school education (Grade 12)
Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
REQUIRED EXPERIENCE
Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare environment
REQUIRED JOB SKILLS AND KNOWLEDGE
- Computer literacy and proficiency in MS Office applications
- CRM (customer relations management) software applications
- Hospital information systems
- Knowledge of company policies and emergency codes
- Knowledge of medical insurance terminologies and process
- Medical terminology and procedures
- Numerical literacy
- Patient scheduling and registration processes
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family