Patient Registration Specialist

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Jackson Hospital & Clinic is hiring a fulltime Patient Registration Specialist in Montgomery, AL. The role covers pre-registration, registration, payer identification and verification, referrals to financial counseling, and point of service collections. Key duties include timely data gathering and entry of patient demographics and benefits, eligibility verification, coordination of benefits, and collection of the patient’s financial responsibility at check-in, while complying with medical necessity, Medicare Secondary Payer, EMTALA, and HIPAA requirements. Strong AIDET communication and excellent customer service to patients, families, providers and staff are essential. To apply, tailor your resume to highlight healthcare registration, payer verification, and cash collection, use keywords, and show teamwork and clear communication in a busy onsite environment in Montgomery.

Dependent upon assignment within the department, responsibilities may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections.  Vital functions include:  timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patient’s financial responsibility at the point of service, and satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA).  Ability to communicate concisely and clearly is important.  Essential is the ability to use AIDET and provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.

High school diploma or equivalent.  Previous business office experience preferred in a healthcare environment.  Ability to interact with the public, i.e. children, adolescents, adults and geriatric.  Ability to interpret and possess basic medical and anatomy terminology skills.  Manual dexterity and visual acuity necessary to utilize the PC and calculator.  Visual acuity also necessary for filing and proofing documents.  Ability to sit for prolonged periods of time.  Verbal communication and hearing ability to communicate with a multitude of customers.  Frequent lifting of patient luggage (25-40 lbs.)  Ability to type 40 to 50 words per minute.