Payroll Team Leader

JobsCloseBy Editorial Insights

Viva Energy Australia is seeking a Payroll Team Leader for OTR in Norwood, a full‑time onsite role joining the revamped People & Culture team during a period of transformation. This leadership position oversees end‑to‑end payroll for a large, multi‑brand retail operation, delivering accurate on‑time cycles in compliance with awards and enterprise agreements while strengthening governance and controls. You’ll lead a team of Payroll Officers, act as the technical escalation point, and partner with HR, Retail Operations, Finance and Systems to drive process improvements and risk mitigation. To apply, tailor your CV to highlight deep payroll expertise in a high‑volume environment, proven improvements, stakeholder collaboration, and solid documentation. Applications via Viva Energy only; close 24 July 2026; diversity encouraged.

Company Description

Do amazing work 

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.  

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. Out expansive network of Reddy Express and OTR stores provide Australia with outstanding convenience options. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience. 

At the heart of our plans are people. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.  

About Viva Energy 

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes. 

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.  

Job Description

Join OTR, part of the Viva Energy Group, during an exciting period of transformation.
As part of our newly restructured People & Culture team, this is a unique opportunity for an experienced payroll leader to step into a key role driving excellence across a large, complex, multi-brand retail environment.

You’ll play a pivotal leadership role in ensuring the delivery of accurate, compliant, and timely payroll, while influencing process improvements, governance, and team capability. With strong organisational backing and a focus on continuous improvement, this role offers the chance to shape payroll operations at scale and partner closely with senior stakeholders.

Be part of a high-performing team where your expertise will directly impact both employee experience and business success.

Responsibilities

• Lead the end‑to‑end payroll process, ensuring all payroll cycles are delivered accurately, on time and in compliance with legislative and industrial requirements
• Provide hands-on people leadership to a team of Payroll Officers, growing capability, consistency and a culture of continuous improvement
• Act as the primary technical escalation point for complex payroll queries, calculations, corrections and interpretations
• Ensure strong payroll controls, reconciliations, audits and sign‑off processes are in place and adhered to
• Maintain a deep understanding of awards, enterprise agreements, payroll legislation and system configuration
• Identify and lead process improvement opportunities to reduce manual effort, errors and duplication
• Partner with HR, Retail Operations, Finance and Systems teams to resolve issues and improve payroll outcomes
• Manage payroll risks, incidents and remediation actions with clear communication and accountability
• Ensure payroll documentation, procedures and training materials are current, clear and fit for purpose

Qualifications

• Demonstrated experience leading payroll operations in a large, complex organisation
• Strong technical payroll expertise, including legislation, awards and enterprise agreements
• Proven experience improving payroll processes, controls and systems
• High level of accuracy, attention to detail and risk awareness
• Experience leading and developing a team in a high‑volume, deadline‑driven environment

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.

Applications close 24 July 2026