People and Culture Business Partner

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Claro Disability Services is seeking a full-time onsite People and Culture Business Partner in Melbourne to collaborate with leaders, drive change, and champion culture. The ideal candidate has 5+ years in HR/People & Culture within the human services sector, strong business partnering and proven coaching skills, and tertiary qualifications in HR or IR preferred. You will align people strategies with business objectives, guide workplace relations and policy, lead organisational design, and deliver HR metrics while coaching managers. Essentials include current National Police Check, NDIS Worker Screening, and work rights. Apply via the site button; shortlisted candidates may be interviewed early. Equal opportunity employer; tailor your resume to highlight stakeholder management and culture initiatives.

Collaborate with key stakeholders to develop tailored human resource solutions, manage employee relations, and support talent development.

About Us

At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.

The Opportunity: 

The People and Culture Business Partner provides strategic HR partnership and leadership coaching to drive commercially sound decision making across the complete employee lifecycle. This role also serves as Claro’s culture and engagement champion, modelling our values and guiding broad P&C activities to enable high performance and an engaging employee experience.

The ideal candidate is a high‑energy People and Culture Business Partner who brings optimism, resilience, and sharp strategic thinking to shape how we drive impact across the organisation.

You will be responsible for, but not limited to:

• Partner with leaders to align people strategies with business objectives.
• Drive change processes, organisational development and design; and projects and implement initiatives
• Offer guidance on workplace relations, policies, remuneration, and conditions
• Manage workplace relations issues, lead investigations and make sound recommendations
• Implement a collaborative approach to staff disciplinary procedures and conflict resolution
• Coach and mentor managers on skill development and competency-building 
• Deliver timely HR metrics and support employee lifecycle processes
• Lead culture and engagement initiatives, monitor employee experience, and contribute to a positive workplace

To be successful in this role you will have: 

• 5+ years in HR/People & Culture roles, within the human services sector coupled with demonstrated business partnering
• Tertiary qualifications in Human Resources, Industrial Relations, or related field (preferred) 
• Strong coaching, influencing, and communication skills.
• Sound knowledge of HR policies, employment legislation, and compliance
• High organisational skills with attention to detail 

What’s in it for you: 

• Friendly team environment with a great community care spirit
• Have impact, learn and grow as Claro enters its next exciting phase
• Shine Awards
• Employee Assistance Program for staff and their families
• Novated vehicle leasing

Additional Requirements: 

• Current National Police Check
• NDIS Worker Screening Check
• Evidence of current work rights in Australia

How to apply

To apply select the ‘apply’ button below and you will be redirected to our website to commence your application.

Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today! 

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people