People and Culture Consultant

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TAL is seeking a Melbourne based People and Culture Consultant to be a trusted ER/IR advisor across the full employee lifecycle, leading end-to-end cases and coaching leaders through performance, misconduct, grievances and investigations while partnering with P&C Business Partners and Centres of Excellence. The role supports organisational change, delivers manager training, designs return-to-work plans and ensures fair, compliant practices. Key criteria include hands-on ER/IR experience, solid knowledge of employment law, coaching and writing skills, and proficiency with MS Office and HRIS such as Workday. Tips for a strong application: showcase concrete ER outcomes, highlight change work, and tailor your CV to the role; TAL employees should apply via SmartRecruiters, otherwise ensure eligibility checks and demonstrate alignment with TAL’s inclusive culture.

Company Description

• Work with experienced and skilled colleagues who support and inspire one another to achieve collective success
• Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle
• Join a company that fosters a culture of respect, resourcefulness, and inclusivity, allowing you to grow both personally and professionally

At TAL, we empower you to live your best life, at work and beyond. With flexible, blended ways of working, meaningful wellbeing support, and benefits like discounted insurance, you’ll feel genuinely valued every day. You’ll be surrounded by some of the brightest minds in the industry, led by people who inspire, uplift, and champion inclusion. It’s a place where you can belong, grow, and thrive. We know connection matters. That’s why we come together to collaborate, solve problems, and celebrate success. We build strong relationships that help us go further, together.

Job Description

The P&C Consultant acts as a trusted advisor to People Leaders, providing practical and commercially focused guidance across the full employee lifecycle. This role leads end-to-end employee relations casework, including performance management, conduct issues, grievances, wellbeing matters and workplace investigations, while coaching leaders to effectively navigate these situations. Working in close partnership with P&C Business Partners and Centres of Excellence, the consultant also supports the delivery of people initiatives, organisational change and key P&C projects, contributing to the development of leader capability and ensuring a consistent, high-quality people experience across the business.

In this role you will:

• Take end-to-end ownership of assigned Employee Relation cases including performance management, misconduct, grievances and formal investigations.
• Partner with and coach People Leaders through complex ER matters, building their capability and confidence to manage issues consistently and in line with policy, legislation and the principles of procedural fairness.
• Assist with tailored return-to-work plans in collaboration with People Leaders, employees and external providers, supporting safe, sustainable and timely returns to the workplace.
• Provide hands-on support to organisational change activity — including planning, coordination and
  documentation, and attending and supporting consultation and outcome meetings — ensuring change is delivered fairly, compliantly and with care.
• Design and facilitate manager forums, training events and meetings for diverse audiences, lifting people leader capability across the organisation.

Qualifications

• Demonstrated experience in an ER/IR or HR advisory/consultant role, including hands-on management of ER/IR cases (performance, conduct, grievances and investigations).
• Sound working knowledge of relevant employment legislation and the ability to interpret and apply policy to complex situations.
• Relevant tertiary education
• Strong coaching and influencing skills, with the ability to build People Leader capability and confidence.
• Excellent written skills, including the preparation of case documentation, investigation reports and recommendations.
• Solid knowledge of MS Excel, Word and PowerPoint and experience working with an HRIS, such as Workday.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index  
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community.  
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

#LI-Hybrid  

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.