People & Culture Coordinator

JobsCloseBy Editorial Insights

Mercure Gold Coast Resort is seeking a People & Culture Coordinator to support a thriving resort culture and deliver essential HR administration on a full time, onsite basis in Gold Coast. You will manage the full employee lifecycle from onboarding communications and data entry to maintaining accurate records, providing reporting on personnel data, assisting recruitment across departments, and planning engaging employee events while handling HR inquiries. The ideal candidate combines exceptional communication and emotional intelligence with strong Excel and MS Office skills, experience writing job ads, screening candidates and reference checks, and a working knowledge of Fair Work NES and HIGA is highly regarded. Hospitality experience is advantageous. How to apply: tailor your resume to HR admin and recruitment, give concrete onboarding or event success stories, and show your commitment to growth in HR and to Accor’s responsible hospitality ethos. Benefits include global hotel discounts, development support, recognition, anniversary perks, complimentary meals on shift, and on-site parking.

Company Description

Mercure Gold Coast Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms, tropical gardens, sparkling pools, and a wellness philosophy to slow down, stay well and Discover Local.   

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our guests, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.   

We are seeking a People & Culture Coordinator who will be able to support a thriving culture for the wider resort team, while providing administrative support to allow for smooth and seamless employee experience. 

Job Description

WHAT YOU WILL BE DOING: 

• Deliver a positive impact across the full employee lifecycle 

• Support Recruitment across various resort departments  

• Onboarding communications, administration and data entry 

• Maintain accurate employee records and ensure compliance 

• Assist with reporting on personnel data 

• Plan and deliver engaging employee events and activations 

• Responding to and coordinating general HR inquiries 

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE: 

• High level of verbal and written communication skills 

• Excellent people skills & emotional intelligence  

• Efficient & Accurate data entry & reporting in Excel  

• Experience writing job ads, phone screening & reference checks 

• Strong experience and knowledge of Microsoft Office 

• Knowledge of Fair Work, NES, and HIGA legislation (highly regarded) 

• Previous experience in hospitality industry (highly regarded) 

• Passionate about growing within the HR industry 

• Ability to work within and support a diverse workforce 

Additional Information

WHAT IS IN IT FOR YOU?  

• Discounts on accommodation and dining across Accor Hotels globally  

• Supportive leaders that invest in your growth and development  

• Internal Recognition and events & engaging work culture 

• Complimentary night stay or dining voucher on your annual anniversary  

• Complimentary meal provided on shift  

• Free on site car parking  

If you are ready to take the next step in your career and are passionate about growing your HR career, apply today.   

Our commitment to Diversity & Inclusion:

We are an inclusive company, and believe all candidates and employees should feel welcome being their authentic self at work. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.