Personal Banker.Injaz - RBG - Loan DST -DXB.Retail Banking Group

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Mashreq seeks a driven Personal Banker to sell personal banking products to new prospects and nurture relationships with existing clients in the United Arab Emirates. Expect to hit monthly sales targets, conduct face to face visits, and lead micro marketing activities such as kiosk events while keeping accurate CRM records and ensuring timely processing. The role requires ethical selling, solid knowledge of KYC FATCA and AML rules, and the ability to escalate issues to senior management. To apply, tailor your resume to show target attainment, retail banking experience, CRM proficiency, and a customer oriented approach; include UAE work eligibility and onsite availability, and highlight objection handling and payroll transfer experience.

Sell entire range of personal banking products to potential retail prospects & to maintain strong relationships with existing clients of the bank.

• Achieve monthly sales targets in the financial year.
• Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.
• Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.
• Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.
• Handling objections with a view to getting the customer to buy or company to transfer payroll.
• Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.
• Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.
•Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.

• Sales require understanding customers’ individual financial circumstances.
• Responsible for assisting staff and customers in achieving their goals and objectives.