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Personal Banker.- Loan DST

Mashreq
Full-time
On-site
United Arab Emirates

JobsCloseBy Editorial Insights

This Personal Banker role at Mashreq in the UAE focuses on achieving monthly sales targets across personal banking products, prospecting in targeted segments, and presenting all products in an ethical, professional manner. You’ll conduct micro marketing including kiosk activities, handle objections to move customers toward purchase or payroll transfers, and ensure end-to-end application TAT while maintaining quality and compliance with KYC, FATCA, AML CTF and third party channel interactions. You will log activities in CRM, participate in team huddles and training, and uphold the highest ethics with timely escalation of breaches. Success hinges on confidence, persistence, strong communication, and basic product knowledge with at least one year of sales experience.

  • Achieve monthly sales targets in the financial year.

  • Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits.

  • Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.

  • Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.

  • Handling objections with a view to getting the customer to buy or company to transfer payroll.

  • Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines. 

  • Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.

  • Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.

  • Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

  • Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.

  • Sales profile that require confidence, persistence, personality and verbal written 

  • Basic knowledge of products, service policies and processes of Retail Banking.

Any discipline with1 year sales experience