(PKT) Administration Assistant

JobsCloseBy Editorial Insights

Pepper Kids Therapy is hiring a Client Services Co-ordinator to join our onsite team in Eight Mile Plains. This admin and client services role covers the full client experience, handling concerns, daily email management, answering calls and scheduling appointments, managing bookings, document control and data entry for our practice management software, and ad hoc tasks in collaboration with the Clinic Manager. Hours are Monday to Thursday 8.30am to 5.30pm with short Friday options. Benefits include being an NDIS provider, a supportive small team, paid parental leave up to 12 weeks, an Employee Assistance Program, clear opportunities for career growth and a Fitness Passport. To apply, highlight at least 2 years in a busy admin role and strong MS Office or Google Workspace skills; tailor your resume to show prioritisation, communication, independence and teamwork, and a commitment to empowering people with disabilities. Apply via Seek or email Therise Davis at [email protected] or [email protected], or call 07 3540 7926.

Job Description

The role:

We have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Services Co-ordinator.  

📅 Comprehensive onboarding and support will be provided.

Your responsibilities include:

• All functions of the client experience at Pepper Kids
• Handling any client concerns & complaints
• Daily email management, opening, forwarding, actioning, and filing as required
• Answering phone calls and scheduling appointments
• Managing bookings and cancellations
• Document management
• Managing client and staff queries and concerns in collaboration with the Clinic Manager
• Data input and maintenance for our practice management software
• Other ad hoc tasks as required

The hours:
⏳Monday to Thursday 8.30am to 5.30pm 
🤸Short-day Fridays (either finish at lunch or start at lunch) 

About us:

Pepper Kids Therapy is an allied health practice that provides a holistic approach to client care through speech pathology, occupational therapy, and psychology. 

Benefits: 

• ✅ Registered NDIS provider 
• 🤗Supportive environment - teamwork, working in a team of 3, that make up Client Support Services
• 👶Paid Parental Leave - up to 12 weeks 
• 🧘EPA (Employee Assistance Program) 
• 📈Career Growth -  Stand-out performers have the opportunity for career advancement with Pepper Kids 
• 🚵Fitness Passport 

What you will need to join the team:
We recruit on the philosophy of finding the best culture contributors for our team, with a focus on personality, attitude and long-term career potential.

To be considered for the position, you will need a minimum of 2 years' experience in an admin role in a fast-paced environment and be able to demonstrate the following:

• Great attention to details
• Great attitude towards customer service and presentation
• Intermediate Microsoft Office/Google Workspace skills
• Ability to prioritise tasks
• Energetic, flexible and independent
• Understanding and respect for cultural diversity and differing abilities
• Assertive and patient communicator
• Committed to learning and implementing new skills
• Capable of working alone and as a valued team member
• Committed to advancing the lives of people with disabilities

In short, a people’s champion and a wizard at getting tasks done 🤩🙌

If this is you, then we want to hear from you!!
 

If this is you, then feel free to apply directly to Therise (Operations Manager [email protected] or [email protected] or apply via Seek. 
Or contact Therise Davis - 07 3540 7926

Qualifications

Microsoft Platform
 

Additional Information

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.