Platform Lead IT Infrastructure

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Viva Energy Australia is seeking a Platform Technical Lead to design, deliver and operate secure enterprise infrastructure that underpins its Energy, Commercial and Retail operations. This full-time onsite Melbourne role blends senior hands-on technical leadership with people management across compute, storage, virtualization, datacentres and operating systems (Windows and Linux), in hybrid on premises edge and cloud IaaS environments (Azure and AWS). You will own 24x7 platform operations, drive security and compliance, lead major incident responses, and shape a value-driven infrastructure roadmap while mentoring engineers and partnering with architects and stakeholders. To apply, showcase 10+ years in enterprise Windows/Linux administration, hybrid cloud and IaC, VMware, AD/VDI, scripting, DevOps, and proven leadership with roadmaps, budgets and cross-functional delivery.

Company Description

Do amazing work 

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and energy business, and we’ve been helping Australians reach their destination for more than 120 years.  

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience. 

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.  

About Viva Energy 

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes. 

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.  

Job Description

We’re looking for a Platform Technical Lead to play a pivotal role in designing, delivering, and operating secure, enterprise‑grade infrastructure that underpins Viva Group’s Energy, Commercial, and Retail businesses. This is a senior, hands‑on leadership role where you’ll combine deep technical expertise with people leadershipsetting direction, guiding engineers, and remaining close to the technology.

You’ll lead the design and operation of core infrastructure services across compute, storage, virtualisation, datacentres, and operating systems (Wintel/Linux), while ensuring high standards of availability, security, and performance. The role spans both build and run, covering monitoring and alerting, backup and recovery, patching, and compliance, with a strong focus on operational excellence.

Reporting to the Head of IT Infrastructure, you’ll collaborate closely with architects, application teams, developers, and business stakeholders, acting as the trusted technical lead for platform engineering. You’ll also shape and deliver a value‑driven infrastructure roadmap, mentoring engineers and ensuring platform capabilities evolve in line with Viva Group’s strategic objectives.

Responsibilities & Requirements

• Lead infrastructure design in partnership with architects and stakeholders, delivering secure, scalable, and resilient solutions across on‑prem, edge, remote sites, and cloud IaaS environments.
• Drive delivery and deployment of infrastructure solutions, including configuration, troubleshooting, proof‑of‑concepts, and coordination with vendors and project teams.
• Own platform operations across a 24×7 environment, ensuring high availability, reliability, and performance through proactive monitoring and maintenance.
• Embed security and compliance standards across infrastructure, including patching, vulnerability remediation, and regulatory alignment.
• Lead incident response for major infrastructure outages, conducting root‑cause analysis and implementing preventative improvements.
• Optimise platform performance through capacity management, performance monitoring, and continuous improvement initiatives.
• Manage vendors and partners, evaluating technologies, influencing roadmaps, and staying ahead of industry trends.
• Partner with the business and senior stakeholders to translate requirements into practical, technology‑led outcomes.
• Lead and develop a team of engineers, setting clear objectives, mentoring talent, and fostering a culture of collaboration and continuous learning

Qualifications

• Degree in Computer Science, Engineering, or a related discipline (Bachelor’s or Master’s).
• 10+ years’ experience in Senior/Lead Windows or Linux Systems Administration, operating at enterprise scale.
• Deep expertise across hybrid infrastructure environments, including:
• Server & hosting platforms (compute, virtualisation, OS) across on‑prem, remote sites, and cloud (Azure and/or AWS)
• VMware suite and enterprise virtualisation
• Active Directory & Group Policy (on‑prem and cloud)
• Azure Virtual Desktop and Remote Desktop Services
• Identity & access management, monitoring and alerting
• Server, storage, and network administration
• Proven experience architecting, building, and operating hybrid and cloud‑based systems end‑to‑end.
• Strong knowledge of cloud platforms, Infrastructure as Code (IaC), and modern infrastructure tooling.
• Hands‑on PowerShell (and working knowledge of SQL scripting).
• Experience supporting multi‑site enterprise networks and physical/virtual infrastructure.
• Familiarity with DevOps practices and CI/CD tooling.
• Solid grounding in networking, security principles, and best practices.
• Demonstrated experience providing Level 3 support, incident response, and complex problem resolution.
• Strong leadership and communication skills, with experience guiding blended teams of engineers, vendors, and contractors.
• Proven ability to contribute to technology roadmaps, budgets, delivery plans, and process improvement initiatives.
• Experience creating operational processes, documentation, job aids, and knowledge bases.

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.