Platform Specialist

Ko wai mātou – About us     

Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE and Four Square right? That’s us!   

With 300+ stores and over 27,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.    

 Our Support Centre is 1,000+ people strong, which includes 300+ IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay ‘byte’-sized and ‘bug’-free.”.    

Te Tūranga – About the role     

At Foodstuffs, our platforms power the systems that support our stores, teams, and customers every day. We're looking for a Platform Specialist who thrives in a hands-on environment and takes pride in keeping business-critical systems secure, stable, and performing at their best. 

If you enjoy solving challenges, improving platform reliability, and being part of a team that supports systems operating 24/7, we'd love to hear from you. 

What you’ll do  

As a Platform Specialist, you'll play a key role in building, supporting and maintaining critical platforms and business systems. 

• Deliver enhancements, upgrades, and improvements that increase platform stability and performance 

• Monitor, support, and maintain critical systems in a 24/7 operational environment 

• Respond to incidents, troubleshoot issues, and help restore services quickly 

• Implement automation and tooling that reduce manual effort and operational risk 

• Manage patching, upgrades, and platform lifecycle activities 

• Ensure systems remain secure through best-practice configuration, access management, and vulnerability remediation 

• Contribute to continuous improvement, reliability initiatives, and root cause analysis activities 

Ngā painga - What we offer     

We’re committed to providing awesome experiences for our people, including offering a range of benefits  

• Free carparking, we’ve got over 1,000 carparks including 36 EV plugs  

• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores  

• Flexible working options, a day off on your birthday  

• Inhouse learning and development courses, flu vaccinations, and social network groups (we call them Tribes)  

He kōrero mōu - About you       

• Strong hands-on experience supporting and operating enterprise platforms and business systems 

• Experience working in a 24/7 operational environment 

• Solid troubleshooting, incident management, and problem-solving skills 

• Knowledge of platform security, patching, access controls, and vulnerability management 

• Experience delivering upgrades, releases, and platform changes safely and effectively 

• Familiarity with automation, monitoring, and modern engineering practices 

• Excellent communication skills and the ability to keep stakeholders informed during incidents and change activities 

• A strong sense of ownership, accountability, and commitment to quality service delivery 

Why Join Foodies? 

Experience awesome. Achieve awesome. Be awesomely you.  

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.  

 We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.  

 If you're a Platform Specialist with Salesforce experience and a passion for building, supporting, and continuously improving business-critical platforms, we'd love to hear from you. 

 If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to  [email protected].  Accessibility support could include, interview location, sign language interpreter, assistive technology.  

 Don’t ‘cart’ around – apply now!