Platypus Third in Charge (3IC) - Queensgate

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Platypus Third in Charge (3IC) at Queensgate is a full-time onsite leadership role within Accent Group that backs the Store Manager and Assistant Manager to deliver exceptional customer experience, smooth operations and team development. You’ll drive daily and long-term sales, KPI achievement, stock control and visual merchandising while coaching staff and implementing training and succession plans. The ideal candidate brings proven experience as a senior sales assistant, key holder or 3IC, a Make it Happen mindset and a talent for inspiring others. Benefits include 40% off Accent Group brands, two consecutive days off, plus diverse development programs. To apply, tailor your CV to show KPI delivery, leadership impact, stock control wins and cultural fit with inclusion and energy.

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Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks. This is your story. Play Life Loud.

Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including;, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot,, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & Nude Lucy!


The Role:

We are looking for a 3IC to join us at our Platypus Queensgate store! In this amazing opportunity you will be the support to the Store Manager and Assistant Manager in leading all things customer experience, operations and training new team into the business! If you're looking for a pathway into your next career as a retail leader, this is the role for you working full time!
The role & responsibilities:
• Ensure efficient operation of your store to achieve optimal results in sales targets, KPI’s, store presentation, visual merchandising and stock levels
• Motivate your team to achieve optimal results in KPI’s & added value targets across stores
• Closely monitor store sales to achieve daily, weekly, monthly, and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity
• Coach and mentor your team to maintain high team morale and encourage their individual development by ensuring training and succession plans are in place
Benefits & Culture:
• 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more
• Two consecutive days off in a row to maintain a healthy work life balance
• Access to our ‘Employee Benefits’ program which includes discounted Gym Memberships & Health Insurance packages
• Work amongst premium product alongside fellow passionate and dedicated sneakerheads
• Training & development to grow your career
• Opportunity to join the Future Leaders program which includes leadership training workshops, yearly global conferences, awards nights and much more
To be successful in this role, you will have:
• Demonstrated experience as a full time / senior casual sales assistant, key holder, supervisor or 3IC
• A motivated & driven ‘Make it Happen’ attitude
• A passion for leading & inspiring a team to succeed
• A proven track record in driving sales and meeting KPI’s and targets
• Operational excellence and experience with stock control and visual merchandising


At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.