Platypus Xmas Sales Assistant - Sylvia Park

Accent Group Limited is recruiting for Platypus Shoes at the Sylvia Park store in Auckland. This is a full‑time role for the Christmas season, onsite at the Sylvia Park location. If you’re into sneakers, love helping customers, and want to be part of a busy team during a peak time, this could be a great fit.

At the Sylvia Park store, you’ll join a team that brings energy and good vibes to the holidays. You’ll be helping customers choose their next pair of kicks, while also taking on practical tasks that keep the shop running smoothly. If you enjoy fast-moving days, friendly faces, and a love for sneakers, you’ll likely feel right at home.

A day in the life at Sylvia Park

Daily work centers on creating a memorable shopping experience and supporting the team to hit sales and KPI goals. You’ll help customers find their perfect sneakers, assist with stock flow by receiving, restocking, and keeping shelves tidy, and you’ll also pick and pack online orders to ensure timely dispatch. Keeping the store looking fresh and organized is part of the routine, along with bringing a positive, team-first attitude to every shift.

The must-haves and the nice-to-haves

Here’s what the team needs you to bring, starting with the essentials and what would be nice to have.

• Full availability from October 2026 to mid-January 2027, including weekends, late nights, Boxing Day, New Year’s Eve and New Year’s Day
• A genuine passion for sneakers, streetwear, and delivering outstanding customer service
• Enjoyment of a fast-paced team environment
• Self-motivation and a drive to hit goals
• Open to learning, receptive to feedback, and committed to giving your best

• Retail experience is useful but not required
• Experience with handling stock, receiving shipments, or packing online orders would be a bonus

Pay, perks and practical details

The role sits within Accent Group Limited’s network, with perks like team discounts of up to 40 percent across multiple brands, including Platypus, Hype DC, Vans, Glue Store and more. There’s potential for training and for the position to extend beyond the season, and the culture is described as fun and supportive, with colleagues who share a love for sneakers. You’ll be surrounded by premium products and the latest sneaker trends, which keeps things interesting as the season unfolds. The on-site role at the Sylvia Park store in Auckland requires full seasonal availability as noted above.

Accent Group emphasizes an inclusive workplace that values diversity. They acknowledge the traditional owners and ongoing custodians of the land and recognise the Aboriginal and Torres Strait Islander and Maori people.

Tips for nailing this Xmas stint

Lead with your availability. Put your Oct 2026 to mid‑Jan 2027 window on the top of your resume, and mention you can cover weekends and late shifts, including Boxing Day and New Year’s Eve/Day.

Show how you prove you have the must‑haves. Include a concrete example of delivering standout customer service, ideally in a fast-moving retail setting, and point to a goal you achieved or a challenge you helped your team overcome.

Be ready to talk about the day‑to‑day duties. Have a quick story ready about a time you helped unpack stock, restocked shelves, or packed an online order, and how you kept a store tidy under pressure.

Ask a smart question. A good one is how success is measured during the peak season and what the path looks like if the team member can stay on after the season.