PMO Practice Lead

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CPKC seeks an IS PMO Practice Lead to strengthen governance, consistency, and delivery across the IS portfolio by owning PMO methodologies, controls, and continuous improvement. You will coach project managers, conduct stage/gate reviews, manage SOX and DOMA compliance, and lead PMO tooling, reporting, and audit readiness. The role requires 8+ years in an IS or Enterprise PMO, PMI-based practices, and strong governance mindset; ServiceNow SPM experience is a plus; PMP is preferred. On-site Calgary, full time. To apply, tailor your resume to show measurable improvements in governance, risk management, and portfolio reporting, include concrete examples of training or process optimization, and highlight collaboration with audit, finance, and risk teams, plus proficiency with PowerBI and ERP systems.

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The primary responsibility of the Information Services (IS) Project Management Office (PMO) Practice Lead is to strengthen the effectiveness, consistency, and governance of project delivery across the IS portfolio. The Practice Lead supports the IS PMO Office and Project Managers by owning and maintaining PMO methodology, standards, controls, and compliance. In addition to ensuring disciplined execution through stage/gate reviews and process adherence, the Practice Lead oversees control management and continuous improvement of PMO tools, templates, and reporting. Acting as both a governance authority and a PMO educator, the Practice Lead coaches, trains, and develops project management capability across IS to drive consistent, high‑quality project outcomes.

POSITION ACCOUNTABILITIES:

• Own, develop, and continuously improve IS PMO methodologies, standards, tools, and templates grounded in PMI-based best practices
• Act as the PMO subject matter expert, providing hands-on guidance to Project Managers on methodology application, scaling, and approved exceptions across the project lifecycle
• Lead and execute disciplined stage/gate and quality reviews to assess project readiness, deliverables, and compliance with PMO governance requirements
• Own the PMO control framework, ensuring consistent application of governance, internal controls, and compliance with SOX, DOMA, and organizational policies
• Identify delivery risks, control gaps, non-compliance, and systemic trends, recommending corrective actions and managing approved process exceptions
• Partner with audit, finance, and risk teams to support audits, maintain audit‑ready documentation, and provide required evidence and analysis
• Provide oversight and guidance on project financials, forecasts, schedules, benefits tracking, and effective use of RAID logs
• Lead PMO portfolio, management, and executive reporting, ensuring data integrity, consistency, and meaningful insights into portfolio health
• Act as PMO business owner and power user for ServiceNow SPM, ensuring alignment between PMO processes, system configuration, and reporting outputs
• Serve as a PMO educator by designing and delivering training, onboarding, coaching, and learning materials to promote a culture of quality, discipline, and continuous improvement

POSITION REQUIREMENTS:

• University degree in Commerce/Business Administration, Engineering, Computer Science, or related field, or equivalent experience. Project Management Professional (PMP) certification or equivalent is an asset
• Minimum of 8 years proven experience working within an IS PMO or Enterprise PMO
• Strong control and compliance background, including SOX and DOMA
• Experience with RAID logs, project financials, and management reporting
• Proficient in PMO planning, process improvement, and various IS project methodologies including project and portfolio governance, reporting, and controls
• PMO and ServiceNow Strategic Portfolio Management (SPM) experience is an asset
• Advanced knowledge of Microsoft Project, and strong skills in Microsoft Office and Visio
• Strong governance and risk mindset
• Experienced with PPM tools, PowerBI, and SAP or equivalent ERP systems

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

PRE-EMPLOYMENT REQUIREMENTS:

 Background Investigation

• Criminal history check
• Education verification
• Professional references

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 105873
• Department: Information Services & Network Service Centre (NSC)
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Calgary, Alberta
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External

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