Post-Acute Coordinator - Libertyville

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Hollister Incorporated invites applications for a Post-Acute Coordinator in Libertyville, IL, a full-time onsite role designed as a steppingstone to outside sales and territory management in the medical device field. The position operates Monday through Friday 8 AM to 5 PM CST in a hybrid environment, balancing proactive consumer engagement with development to prepare you for field sales. Expect a 90/10 split between sales and service versus professional growth, with cross-functional collaboration across product development, quality and sales teams. Essential qualifications include a bachelor’s degree, at least one year in customer service or inside sales, strong communication, and proficiency with Salesforce and MS Office. To apply, tailor your resume to quantify consultative selling wins, highlight healthcare experience, demonstrate a growth mindset, and reference Job Req ID 35573.

We Make Life More Rewarding and Dignified 

Location: ​Libertyville​
Department: ​ 

Summary:

Join our dynamic team as a Healthcare Advisor and embark on a career journey designed to develop future leaders in medical device field sales. This role offers a unique opportunity to build foundational sales skills, cultivate a growth mindset, and gain exposure to diverse markets—preparing you for advancement into outside sales and territory management. We seek individuals who are passionate about improving healthcare outcomes, eager to learn, and motivated to grow within a flexible, fast-paced environment.This position works out of our corporate office in Libertyville, IL and supports a region of the U.S.

The working hours will be Monday - Friday, 8 AM - 5 PM CST. Hollister Incorporated operates in a hybrid-working environment.

Key Responsibilities:

Sales & Service Execution – 90%

• Proactively engage consumers via phone and digital channels to introduce innovative healthcare products, demonstrating their impact on quality of life.Build lasting relationships by providing consultative, personalized solutions and addressing unique customer needs.
• Guide customers through the purchasing process, resolving issues, and recommending products to ensure a seamless experience.
• Maintain up-to-date product and market knowledge, positioning yourself as a trusted advisor and future field sales leader.
• Accurately document customer interactions and insights to support territory planning and market development.
• Embrace feedback and coaching, continuously seeking opportunities for personal and professional growth.

Professional Development & Collaboration – 10%

• Collaborate cross-functionally with product development, quality, and sales teams to share market feedback and contribute to product innovation.
• Actively participate in training, best practice sessions, and special projects designed to accelerate your readiness for field sales roles.
• Attend team meetings and contribute to a culture of learning and growth.
• Growth Mindset & Flexibility
• Demonstrate a commitment to ongoing learning, adaptability, and embracing new challenges.
• Prepare for future roles in field sales and territory management by developing market insights and leadership capabilities.

Essential Qualifications:

• Bachelor’s degree required.
• Minimum 1 year of relevant experience in customer service, inside sales, or healthcare preferred.
• Strong communication skills (verbal and electronic), consultative selling ability, and proficiency with Microsoft Office, Salesforce.com, and web-based applications.
• Self-starter, goal-oriented, and able to work independently or as part of a team.
• Willingness to work flexible hours and adapt to changing business needs.Location flexibility when promoted.

Why This Role? This position is designed as a steppingstone to outside sales and territory management within the medical device industry. You’ll gain hands-on experience, develop critical sales competencies, and position yourself for future advancement in a field-based role.

Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.The anticipated base pay range for this position is $50,000 - $54,000 yearly.

• The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.
• This position is also eligible to participate in the Hollister Secure Start Bonus Plan.
• The Company’s health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
• The Company’s 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions.
• The Company’s paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status.
• The Company’s additional benefits include: education assistance and adoption assistance benefit programs.

#LI-Hybrid

About Hollister Incorporated
Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Job Req ID: 35573