Pound Management Officer

JobsCloseBy Editorial Insights

Tauranga City Council seeks a permanent Pound Management Officer (30 hours a week across 5 days) for the Animal Services team, onsite in Tauranga. You’ll care for impounded animals, keep records, support ownership checks, administer medication, process payments, and coordinate with owners, visitors and veterinary services to keep the pound running smoothly. Be prepared for sensitive welfare matters, aggressive dogs, rehoming decisions and euthanasia; professionalism, confidentiality and sound judgement are essential. The right candidate has practical animal care experience, relevant training, strong organisation and communication skills, and resilience. Apply online by Sunday 19 July; tailor your CV to shelter or clinic roles and show calm decision making and ethics. We offer 5 weeks leave, flexible hours and development opportunities.

Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tika, kia herea ki te pono. Kia mau, kia ita, kia ū – haumi e, hui e, tāiki e!

Te Tūranga | About the role

We’re looking for a practical, animal-focused person to join our Animal Services team as a permanent part-time Pound Management Officer, working 30 hours per week across 5days.

In this role, you’ll help provide a high standard of care for animals at the pound and support the day-to-day operation of a safe, clean and well-organised facility. You’ll work with animal owners, visitors, rehoming organisations, veterinary services and internal teams, making sure people have the information and support they need.

Your work will include caring for and managing impounded animals, maintaining accurate records, supporting ownership checks, administering medication when needed, managing impound information and payments, and helping keep the pound environment running smoothly.

To help you decide if this role is right for you, it’s important to be aware that some parts of the work can involve sensitive or confronting information. This may include matters relating to animal welfare, aggressive or dangerous dogs, rehoming decisions and euthanasia. You’ll need to be comfortable working with this information professionally, with care, confidentiality and sound judgement.

Ngā Pukenga | What you’ll need to succeed

We’re looking for someone with practical animal care experience, good judgement and the ability to stay calm in a busy environment. You’ll bring:

• Experience in an animal shelter, pound, veterinary, animal care or similar environment
• Relevant animal care training or qualifications, such as animal first aid or veterinary nursing
• Confidence handling a range of animals and responding appropriately to their needs
• Strong organisation, attention to detail and accurate record keeping
• Clear and professional communication with animal owners, visitors and partner organisations
• A good understanding of health and safety, processes and confidentiality
• Resilience and professionalism when dealing with sensitive or confronting animal-related situations

Tō Tātou Kaunihera | About Tauranga City Council

At Tauranga City Council, our work has a direct impact on the city and the people who call it home. From planning for growth to delivering everyday services, our teams help shape a city we can all be proud of.

If you’re collaborative, forward-thinking, and community minded, you’ll find meaningful work and opportunity here.

We offer a supportive and flexible workplace, with benefits including 5 weeks’ annual leave, flexible hours, work from home options, and career development opportunities.

You can find out more about working at Tauranga City Council here.

Te Tukanga | How to apply

To submit your application, please apply online, as we are unable to accept applications via email.

If you have specific questions about the role, please contact Oscar Glossop [email protected]  

Applications will close Sunday 19th July

We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities.
If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team at [email protected]

• You must have the legal right to live and work in New Zealand to apply for this role.
• Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact.

Job Description: Pound Management Officer