Practice Manager | Lumino Dinsdale| Part Time

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Lumino Dinsdale in Hamilton is hiring a 32-hour Practice Manager to lead a busy, community-focused dental team within New Zealand’s largest dental network. The role focuses on day-to-day operations, people leadership, front-of-house and admin, scheduling, patient experience, and driving continuous improvement in performance and efficiency, with a four-day week (Tue-Fri) and strong local support from Lumino. Ideal candidates bring proven leadership in a practice or office management role, superb organisational and communication skills, and a customer-focused mindset; healthcare or dental experience is a plus. To apply, tailor your CV and a concise cover letter to show how you’ll boost patient care, culture, and results.

Company Description

Looking for a leadership role where you can make a real difference in a busy, community-focused dental practice?

Join Lumino Dinsdale, a well-established practice located in Hamilton and part of Lumino The Dentists, New Zealand's largest dental healthcare provider with over 120 practices nationwide.

At Lumino, we combine the strength and support of a nationwide network with the close-knit feel of a local team. We're committed to delivering exceptional patient care while creating a positive, supportive workplace where our people can thrive.

Why join Lumino Dinsdale?

At Lumino Dinsdale, we're passionate about providing outstanding dental care and creating positive experiences for our patients. Our friendly and experienced team works together to deliver high-quality care in a welcoming environment, and we're looking for an exceptional Practice Manager to help lead us into the future.

This is an exciting opportunity for an experienced leader who enjoys working closely with people, driving operational excellence, and making a genuine impact on both patient experience and team success.

What's in it for you?

• Four-day work week – Enjoy a regular Monday off and a great work-life balance.
• Leadership opportunity – Play a key role in shaping the culture and success of the practice.
• Supportive team environment – Work alongside a collaborative team that values respect, communication, and teamwork.
• Career development – Access industry-leading training and development opportunities through Lumino's national network.
• National support with a local feel – Be backed by New Zealand's largest dental provider while working in a close-knit community practice.

Job Description

As Practice Manager, you'll be responsible for ensuring the smooth day-to-day running of the practice while supporting both our patients and team members.

Your responsibilities will include:

• Leading and supporting a high-performing team to deliver exceptional patient care.
• Managing reception operations and providing front-of-house support when required.
• Overseeing practice administration, staff scheduling, and daily operational workflows.
• Supporting a positive and collaborative team culture.
• Managing patient enquiries and ensuring an outstanding patient experience.
• Monitoring practice performance, billing processes, and operational efficiency.
• Working closely with clinicians and support teams to achieve practice goals and drive continuous improvement.

Hours for this role

This is a 32-hour per week position working across four days:

• Tuesday: 8:00am – 5:30pm
• Wednesday: 8:00am – 5:30pm
• Thursday: 8:00am – 5:30pm
• Friday: 8:00am – 3:30pm

All shifts include a 30-minute unpaid lunch break.

Qualifications

We're looking for someone who is organised, proactive, and passionate about leading people.

You'll ideally bring:

• Previous experience in a Practice Manager, Office Manager, Team Leader, or similar leadership role.
• Strong organisational and multitasking skills.
• Excellent communication and relationship-building abilities.
• A positive, solutions-focused approach.
• Confidence working in a fast-paced environment.
• Experience within healthcare, dental, or a customer-focused industry would be highly regarded.

Additional Information

Ready to Apply?

If you're a people-focused leader who enjoys creating exceptional experiences for patients and teams alike, we'd love to hear from you.

Submit your CV and a brief cover letter telling us why you'd be a great fit for Lumino Dinsdale.