Practice Manager| Lumino Miramar | Full Time

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Lumino Miramar in Wellington seeks a Practice Manager to lead the operations of a practice, balancing people leadership with operational excellence to deliver outstanding patient experiences. This full-time role offers a clear leadership path within NZ’s largest provider, with regional support and a people-first culture. You will lead a capable team, manage budgeting and P&L, and collaborate with clinicians and leadership to drive improvement. Ideal candidates have proven practice management experience, strong communication and organisational skills, and comfort with budgets; dental experience is advantageous. To apply, tailor your CV with measurable outcomes, show your leadership style, and confirm NZ work rights for a Monday to Friday schedule in Miramar.

Company Description

Looking for a leadership role where you can make a real difference in a busy dental practice?

Join Lumino Miramar, part of New Zealand's largest dental healthcare provider with over 120 practices nationwide. We combine the strength and support of a large professional community with a genuine commitment to the local communities we serve, delivering exceptional care while staying true to our roots.

Job Description

Why join our team at Lumino Miramar?

Located in the heart of Wellington's vibrant Miramar community, Lumino Miramar is a well-established practice with a loyal patient base and a passionate team dedicated to delivering exceptional patient care.

As Practice Manager, you'll take ownership of the day-to-day operations of the practice, leading and supporting your team while ensuring an outstanding experience for both patients and clinicians. This is an exciting opportunity for an experienced leader who enjoys balancing people leadership, operational excellence, and business performance.

Here's what sets us apart:

• Leadership opportunity – Play a key role in the continued success and growth of the practice while leading a dedicated and experienced team.
• People-first culture – We genuinely care about our people and foster a supportive, collaborative, and positive work environment.
• Training and development – Access industry-leading training and professional development opportunities through Lumino's nationwide network.
• National support with local heart – Benefit from the resources and backing of New Zealand's largest dental provider while working in a close-knit community practice.
• Meaningful work – Help create exceptional experiences for patients while supporting the development and success of your team.

Hours for this role:

• Monday to Friday: 8:00am – 5:00pm
• One-hour lunch break
• Full-time position

As Practice Manager, you will:

• Lead, coach, and develop a high-performing team, fostering a positive and collaborative workplace culture.
• Oversee the day-to-day operations of the practice, ensuring efficiency and exceptional service delivery.
• Support front-of-house operations and provide reception support when required.
• Build strong relationships with patients and ensure an outstanding patient experience.
• Manage budgeting, billing processes, and financial performance, including utilisation, revenue targets, and practice profitability.
• Work closely with clinicians, support teams, and regional leadership to achieve business objectives and drive continuous improvement.
• Ensure compliance with company policies and operational standards.

Qualifications

What we're looking for:

• Proven experience in a Practice Manager, Clinic Manager, Operations Manager, or similar leadership role.
• Strong people leadership skills with the ability to motivate, coach, and develop team members.
• Excellent communication and relationship-building abilities.
• Strong organisational skills and the ability to effectively manage competing priorities.
• Experience managing budgets, sales targets, utilisation, and P&L performance.
• Confidence using technology and learning new systems.
• Dental, medical, healthcare, or allied health experience is advantageous but not essential.
• Valid New Zealand work rights.
• A commitment to delivering exceptional customer and patient experiences.

Additional Information

Ready to lead a passionate team and grow your career?

Join Lumino Miramar and play a pivotal role in delivering exceptional patient care and supporting a dedicated team. Apply today to be part of a practice that values leadership, collaboration, and community.