Practice Manager | Lumino Whakatane | Full Time

JobsCloseBy Editorial Insights

Lumino Whakatāne is seeking a Practice Manager to lead a busy, patient-focused dental team in Whakatāne, backed by New Zealand’s largest dental network. You’ll oversee reception and daily operations, mentor staff, manage budgeting and billing, and collaborate with clinicians to elevate patient experiences. The role offers a people-first culture, extensive training, and a stable four-day week from Monday to Thursday, 7.45am to 5.30pm with a 45-minute break and no weekend work. To apply, tailor your resume to show leadership outcomes, scheduling efficiency, and financial stewardship, plus examples of exceptional patient care. Expect a quick online chat after applying, then a short questionnaire to complete.

Company Description

Looking for a leadership role where you can make a real difference in a busy dental practice?
Join Lumino Whakatanae is part of New Zealand’s largest dental healthcare provider with over 120 practices nationwide. We combine the strength and support of a large professional community with a genuine commitment to the local communities we serve, delivering exceptional care while staying true to our roots.

Job Description

Why join our team at Lumino Whakatane 

Located in the vibrant coastal town of Whakatāne, Lumino Whakatāne is a well-established practice dedicated to providing exceptional dental care to the local community. Our friendly and experienced team is passionate about creating positive patient experiences in a welcoming and supportive environment.

We offer a wide range of dental services, from routine examinations and hygiene appointments to restorative and cosmetic treatments, helping patients of all ages achieve and maintain excellent oral health. Using modern technology and a patient-centred approach, we take the time to understand each individual's needs and provide personalised treatment plans.

At Lumino Whakatāne, we pride ourselves on fostering a collaborative team culture where patient care comes first. Whether you're joining us as an experienced professional or looking to further develop your skills, you'll be supported by a team that values growth, learning, and excellence.

This is a fantastic opportunity to become part of a trusted practice in a beautiful Bay of Plenty location, where you'll be supported, respected, and encouraged to thrive in your career.

Here’s what sets us apart:

• Flexibility – Fixed Monday to Thursday hours for a stable weekly routine. No weekend work means you can enjoy having a work life balance. 

• People-first culture – We care about your wellbeing and success. Our team environment is inclusive, collaborative, and genuinely supportive.

• Training and growth – Whether you’re new to dental or looking to upskill, you’ll have access to industry-leading training and development opportunities through Lumino’s national network.

• National support with local heart – Backed by Lumino The Dentists, you’ll benefit from the strength and resources of a large organisation while working in a locally-run, tight-knit team.

Hours for this role:

• Monday to Thursday: 7.45am to 5.30om (45 min break) 

Qualifications

As Practice Manager, you will play a key role in ensuring the smooth operation of our practice. Your responsibilities will include:

• Reception: You will be reception based and have reception duties
• Team Leadership: Guide and mentor our team with clarity and positivity, promoting a collaborative and high-achieving environment.
• Operational Management: Oversee day-to-day operations, including staff scheduling, management, and ensuring our practice runs smoothly.
• Patient-Centric Care: Address patient inquiries and ensure exceptional care to maintain our practice's reputation for excellence.
• Financial Oversight: Manage budgeting and billing processes efficiently, maintaining the practice's financial health.
• Strategic Collaboration: Work closely with our clinicians and support team to achieve practice goals and enhance patient experiences.

Additional Information

Ready to apply?
We’d love to hear from you! Submit your resume and a brief cover letter telling us why you’d be a great fit for our team.

Applying with Us? Here’s What to Expect!

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!