Process Solutions Specialist, Passenger Cars

Now hiring! Process Solutions Specialist, Passenger Cars

Whitehouse, OH

We are looking for a Process Solutions Specialist to join our Automotive Refinish team in Whitehouse, OH. 

Come create chemistry with us!

BASF Automotive Refinish Coatings Solutions (ECR) offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the world’s leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency.  At the heart of our business are our people and our trainers who take care of our customers’ needs including car painting skills, advanced body shop management solutions, and sophisticated management solutions.

As a member of the ECR Process Applications team, you will be responsible for application evaluations of global and local products and systems with high focus on efficiencies and customer solutions with globally harmonized concepts.  You will drive the implementation and development of competencies and skillsets for BASF and external personnel with technologies, products and process knowledge including training programs and methods according to strategic business objectives.   

The Process Solution Specialist role is critical in executing BASF’s strategy to create new products and process solutions as a competitive advantage and will require an innovative thinker who can drive new digital solutions that elevate our products and processes and add value for our customers. To succeed in this role, you must possess strong technical skills in the automotive refinish industry and general knowledge of business operations in the collision repair industry. Travel will vary from 10-20%. 

As a Process Solutions Specialist, Passenger Cars, you create chemistry by...

• Conducting application evaluations of global & local products and systems (including competitor benchmark products, following global process application methods and measures to achieve product development technical profiles), determining industry best process efficiencies, supporting tenders &/or approvals for OEM, MSO and other target groups for business development and investigating complaints of Own Manufactured Product (OMP) and other BASF products and systems 

• Coordinating criteria, scope, method and procedures for field trials of global & local product development projects to validate market acceptance prior to launch, following global methods and reporting templates.

• Capturing all application evaluation and field trial related data, summarizing outcomes and findings in global reporting templates and databases, and timely reporting of all activities. 

• Supporting marketing with technical and process content for creation and modification of BASF, OEM, MSO branded customer training content. 

• Implementing skills development, practical training and education seminars, to develop sustainable local expertise with Train-the-Trainer concepts by coaching internal and external technical team & trainers, and field technicians on products, process, application and repair methods.  

• Marketing launch support by implementing product, process and benefits know-how and evaluation methods and measures to undertake competitor benchmarks for local sustainable expertise following Train-the-Trainer concepts.   

• Setting market field support agendas with strong market up focus and global strategic requirements. Conducting field support activities, creating clear actions aligned with market and sustainable local expertise requirements. Summarizing outcomes and findings in global reporting templates, timely reporting of all market field support activities. 

If you...

• Hold a Bachelor’s Degree in chemistry or have requisite refinish market experience
• Possess a minimum of 5 years of automotive technical management, process analysis and improvement, and project management or customer technical support experience showing increasing responsibilities; or 8-10 years experience working in a body shop environment as a painter with independence and problem-solving skills
• Have demonstrated entrepreneurial drive and logical thinking
• Have proven ability to influence cross-functional teams without formal authority
• Possess exceptional written and spoken English (additional languages are a benefit)
• Are familiar working with Microsoft Office

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!

About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact [email protected] to report fraud.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.