As a seasoned HR and hiring expert, I see this Mashreq Product Owner role as the driver of end-to-end digital onboarding and acquisition for Business Banking, acting as the primary interface between business decision-makers and delivery teams, translating customer, operational, and compliance needs into a prioritized backlog and delivering compliant, high-quality product increments. You will own web, mobile and assisted onboarding journeys and collaborate with cross-functional teams across Business, Technology, Operations, Governance, Compliance, Risk, and Marketing to optimize acquisition volumes, TAT, straight-through processing, and portfolio quality. To apply, tailor your CV to highlight end-to-end product ownership in business banking or fintech, backlog management, measurable delivery results, stakeholder diplomacy, and evidence of regulatory and risk-aware initiatives.
Job Title: Product Owner – Business Banking Onboarding & Acquisition
Job Purpose Own the end-to-end digital onboarding and acquisition journeys for Business Banking customers, acting as the primary interface between business decision-makers and delivery teams. The role drives customer acquisition outcomes by translating customer, operational, and compliance needs into a prioritized Product Backlog, enabling efficient delivery of high-quality, compliant product increments and releases.
Key Dimensions:
Journey Scope: Web, mobile, and assisted onboarding journeys for Business Banking account opening and acquisition funnels.
Stakeholder Footprint: Cross-functional alignment across Business, Technology, Operations, Governance, Compliance, Risk, and Marketing.
Operational Impact: Acquisition Volumes, Turnaround-time (TAT), straight-through processing (STP), exception reduction, and portfolio quality outcomes.