Program Manager

JobsCloseBy Editorial Insights

Coal Services is seeking an experienced Program Manager for a 12 month full time fixed term, with hybrid work options and locations in Sydney or Singleton. You will plan and govern complex cross functional programs, ensuring delivery on time, to budget and to quality standards while aligning with strategic priorities and building trusted senior stakeholder relationships. Key strengths include leading multi project delivery, benefits realisation, risk management and governance, plus experience in technology, transformation or regulatory environments. You should hold a relevant tertiary qualification and certifications such as MSP, PgMP or PRINCE2. To apply, tailor your resume and a two page cover letter addressing the key accountabilities and About You, provide measurable examples, and highlight independence in delivery. Applications close 13 March 2026; shortlisted candidates may be contacted earlier.

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OUR PURPOSE IS ‘TO PROTECT’

WE CARE, WE WORK TOGETHER, WE MAKE A DIFFERENCE


Program Manager
• Full Time Fixed Term Opportunity | 12 months
• Sydney and Singleton locations available | Flexible Hybrid arrangements
• Supportive team environment with the requirement to work independently on a regular basis

Coal Services is looking for an experienced Program Manager to assist Coal Services Business Units to deliver successful projects while meeting schedule, budget and quality requirements in accordance with the approved governance and project management framework. This position will be responsible for managing complex, cross-functional projects, ensuring clear alignment to business goals and strategic priorities.


About the role:

This position works closely with key stakeholders and delivers projects on behalf of Coal Services Business Units. This is a non-operational role, which plans the projects and ensures the projects deliver on the business requirements to agreed timeframes, cost, and quality standards. The ability to build trusted relationships with senior stakeholders, drive progress with clarity and accountability, and deliver tangible value is essential to succeed in this role.

Key accountabilities include, but are not limited to:
• Program Planning – Develop and maintain integrated program plans, including milestones, interdependencies, resource needs, budget, and risk profile.
• Governance & Reporting – Maintain effective program governance, including steering committees, working groups, and executive reporting cycles. Prepare high quality, concise progress reports, dashboards, and insights to enable informed decision making.
• Stakeholder Engagement & Communication – Build strong relationships and ensure effective communication with all stakeholders.
• Delivery Leadership & Coordination – Overseeing and coordinating multiple related projects, ensuring they deliver intended benefits. Engaging with and influencing cross-functional teams to successfully deliver projects.
• Risk, Issue & Dependency Management – Proactively manage risks, issues, and dependencies across the program ensuring Project Sponsors and the Project Management Office are advised of any potential issues or risks.

About you:

Demonstrated Results
• A track record of successfully delivering large or multi year programs on time, within budget, and aligned to strategic objectives.
• Evidence of driving benefits realisation and embedding sustainable business change.
• Experience recovering challenged programs and resolving complex risks, issues, or dependencies.
Experience & Background
• Significant experience leading programs in complex environments (e.g., technology, transformation, regulatory, organisational change).
• Experience managing multiple project managers, vendors, and cross functional teams.
• Strong background in governance, financial management, and program reporting.
Education & Certifications
• Tertiary qualifications in business, technology, engineering, or a related discipline.
• Relevant certifications such as MSP, PMI PgMP, PRINCE2, Agile, or equivalent (highly regarded but not mandatory).
Core Capabilities
• Strategic planning and roadmap development.
• Exceptional communication, influencing, and stakeholder management.
• Strong financial literacy and commercial negotiation skills.
• Ability to lead through ambiguity, drive alignment, and empower teams.
• High level of critical thinking, problem solving, and decision making agility.
• Commitment to continuous improvement and fostering a high performance culture.

What we offer:
• Competitive remuneration based on experience
• 5 weeks annual leave
• 15 days personal leave
• Additional company holidays at Easter and Christmas
• Professional Development days
• Reward and Recognition program to celebrate your success
• Access to EAP and novated leasing


About us:
Coal Services is a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry. Our preventative and responsive services in the areas of workplace health and safety, workers compensation, emergency response and training help to deliver on our purpose, 'to protect'. We are owned by industry for industry, through the NSW Minerals Council and the Mining and Energy Union. Our purpose, vision and values are aligned to focus on the safety and health of our industry and its workers.
Important information re: your application
• Permanent roles are open only to Australian and New Zealand Permanent Residents or Citizens.
• Visa holders with unlimited right to work in Australia will be considered for Fixed Term Contracts.
• Successful applicants will be required to complete a background check (including criminal history and references) prior to commencement of employment.
• We take our responsibility to protect the industry that we work in very seriously. Our People, Customers and Community safety and wellbeing are priorities for us, which is why we require, wherever possible, full vaccination for COVID-19.
To apply:
Click ‘apply for this position’ and attached a copy of your Resume and Cover Letter (maximum 2 pages) addressing how your background and experience meet the key accountabilities and the “About You” requirements.
Applications close Friday 13 March 2026.
Please note applications may be shortlisted and progressed prior to the closing date.
For greater insight into Coal Services, be sure to check out our website at https://www.coalservices.com.au/