Program Support Assistant

JobsCloseBy Editorial Insights

Vancouver Coastal Health is seeking a full-time Program Support Assistant to work onsite in Richmond, providing administrative support for community clinics and the public health team. Responsibilities include inputting client data, word processing, drafting correspondence, scheduling, and supporting clinicians. The ideal candidate has Grade 12 and an Office Administration credential with about one year of related experience, or an equivalent mix of education and work, plus strong Word, Excel and graphics software skills and a keyboarding speed near 5,000 keystrokes per hour. You should communicate clearly, work independently and with others, and handle sensitive client interactions. A BC driver’s license and possible local travel are required. Apply via the Internal Career Portal before the closing date, focusing on relevant experience, client-centered service, and teamwork. This is an internal posting for Vancouver Coastal Health employees.

Description

JOB SUMMARY:Within the context of a client and family centred care model and in accordance with established vision and values of the organization, the Program Support Assistant performs a variety of administrative support functions such as inputting client information into computerized client information systems, word processing, composing and signing correspondence, typing reports and documents, answers general inquiries related to programs and policies, booking appointments and meetings. Assists the community/public health nurse, allied health professionals, and other team members in the organization and operation of designated program clinics/services.QUALIFICATIONS:Education & Experience Grade 12, graduation from an Office Administration program supplemented by one (1) year’s recent, related experience or an equivalent combination of education, training and experience. Valid B.C. Driver’s license and local area travel requiring the use of a personal vehicle may be required and will be noted on the posting.Knowledge & AbilitiesKnowledge of office practices and procedures.Knowledge and proficiency in relevant software. (Word, Excel, graphic applications)Ability to keyboard 5,000 keystrokes per hour.Ability to communicate effectively both verbally and in writing.Ability to work independently and effectively with others.Ability to be sensitive, tactful and diplomatic with clients and the public.Ability to organize and prioritize work.Ability to compile information.Ability to perform relevant calculations.Ability to operate related equipment.Physical ability to carry out the duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

BC Driver's License and the use of a personal vehicle are required.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.