Project Change Specialist

JobsCloseBy Editorial Insights

The University of Waikato is hiring a Project Change Specialist in ITS, a permanent full time onsite role based at Hillcrest Campus in Hamilton, to lead structured change across a major ICT portfolio from impact assessment to sustained adoption. You will define adoption metrics, assess impacts and risks, sequence activities, escalate adoption risks to governance, and enable leaders to champion change while crafting targeted communications that drive uptake. You’ll strengthen ITS capability by embedding proven methodologies and practical tools. Essential: formal change management training, evidence of measurable adoption outcomes, a track record delivering multi initiative change, governance experience, and a collaborative, Te Tiriti aligned approach. Apply online; early applications encouraged.

• Shape how digital change lands across the University.
• Drive measurable adoption across a significant ICT portfolio.
• Partner with leaders to embed change that delivers real value.

Ngā kōrero mō te tūranga – About the role

ITS is delivering a substantial portfolio of digital and technology-enabled initiatives that support the University’s strategic priorities. We are seeking a change practitioner to ensure these initiatives land well, embed successfully, and deliver measurable outcomes.

As Project Change Specialist, you will lead structured change approaches across the ITS portfolio. Working from impact assessment through to sustained adoption, you will design and implement change strategies that build readiness, strengthen sponsorship, and manage cumulative change load across multiple concurrent initiatives.

You will work closely with project managers, business analysts, sponsors, and governance groups to:

• Define adoption success measures and readiness criteria
• Assess change impacts and stakeholder risks
• Sequence and manage change activity across the portfolio
• Escalate material adoption risks to governance
• Enable leaders to confidently champion change

You will also design clear, targeted communications that drive engagement and behavioural uptake — ensuring messaging supports strategy, not just activity.

Beyond individual projects, you will contribute to strengthening change capability within ITS by embedding structured methodologies, practical tools, and consistent standards that lift delivery maturity over time.

This is a permanent, full-time role (37.5 hours per week) based at our Hillcrest Campus.

Salary will be negotiated with the preferred candidate based on capability and experience.

For more information on the role please see the position description.  For a confidential conversation about the role, please contact Olivia Derecourt-Griffin, Head of Project Delivery, [email protected]. All applications must be submitted through the online portal, emailed applications will not be accepted.

Please note: Applications will be reviewed as they are received so early applications are encouraged.

Ko wai koe? – Who are you?

You are an experienced change specialist with a proven track record delivering technology-enabled transformation in complex organisations.

You bring:

• Formal change management training (e.g. Prosci/ADKAR or equivalent)
• Experience designing and delivering structured change strategies across multiple initiatives
• Demonstrated success driving measurable adoption outcomes
• Confidence operating within governance environments and advising senior leaders
• Strong impact and readiness assessment capability
• The ability to balance strategic thinking with disciplined execution

You are consultative, pragmatic, and outcomes focused. You simplify complexity, communicate with clarity, and build trust quickly with diverse stakeholder groups. You are comfortable influencing without direct authority and navigating competing priorities in a fast-paced environment.

You value equity and diversity, and you are committed to partnership with Māori in line with Te Tiriti o Waitangi. You bring cultural awareness and respect to your work and understand the importance of context when delivering change within Aotearoa.

Don’t meet every single requirement?

Research shows that some people are less likely to apply for jobs unless they meet every qualification. At The University of Waikato, we’re committed to creating a diverse, inclusive, and genuine workplace. So, if you’re excited about this role but your experience doesn’t perfectly match every listed qualification, we still encourage you to apply. You might be just the right person for this or another opportunity on our team. 

Ko wai mātou? – Who are we? 

The Information Technology Services (ITS) Division is responsible for the coordination of information and communications technology (ICT) planning for the University; the delivery of robust, reliable core ICT infrastructure and enterprise systems, and the provision of professional ICT consultancy and customer-focused support services. 

The ICT vision is “To engage, enable, innovate and protect our ICT services, and empower the University of Waikato to leverage the value of ICT to achieve its strategic goals.” 

He aha ngā take me tono mai ai koe? – Why should you apply for this position?

We want you to be part of our success!  Our University stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.

The University of Waikato is distinctive for the diversity of its staff and students and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here. 

Ko te Tangata – For the People

The University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all. 

E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa.

Applications Close: This role will remain open until filled.

Requisition number: 1003454