Project Manager - ITSM

JobsCloseBy Editorial Insights

Virtusa is seeking a Project Manager for ITSM, full-time onsite in Dubai, to lead ITIL based ITSM implementations using Jira, ServiceNow or equivalent ITMS tools. The ideal candidate will bring deep Incident Lifecycle Management and Problem Management expertise, strong project planning, and robust risk and issue management, plus governance that engages diverse stakeholders. You will manage programs end to end, coordinating timelines, dependencies, and outcomes in line with business goals. To apply, tailor your resume to highlight ITSM deployments, provide concrete metrics and outcomes, reference the requisition CREQ258496, and demonstrate stakeholder communication and governance skills. Local UAE eligibility, willingness to work onsite, and a proven track record in ITSM projects will help you stand out.