Public Area Attendant ( Winter Season) - Six Senses Crans Montana

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Six Senses Crans Montana is seeking a Winter Season Public Area Attendant to join IHG’s team, full-time onsite. You will maintain the cleanliness of all guest areas, coordinate with the Housekeeping Supervisor on occupancy, assist guests as needed, stock and replace supplies, and perform cleaning and light maintenance in public spaces while upholding Six Senses standards and LQA guidelines, along with sustainability and wellness pillars. Requirements include a high school diploma or equivalent, at least 1 year in a luxury hotel setting, English fluency, MS Office skills, and valid European or Swiss work authorization. Tips: tailor your CV to luxury housekeeping, quantify outcomes, show commitment to sustainability and guest care, and demonstrate reliability for winter peak demands.

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As Public Area Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.  

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

 

Duties and Responsibilities  

As Public Area Attendant, I will assume full responsibility for the efficient operation in the following:  

• Ensure the cleanliness and perfection of the guest areas of the resort, offices and other cleaning duties as assigned.  
• Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.  
• Assist guests with special needs and requirements.  
• Stock supply wheel trolley with required cleaning and amenity supplies for shift.  
• Replace resort supplies in public areas such as stationary, guest supplies and information regarding hotel services and facilities in compendium.  
• Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.  
• Dust and cleans lampshades, ceiling, walls, curtains and decorations in all public areas.  
• Wipe and polish all furniture, mirrors, and windows.  
• Clean all bathroom fixtures and fittings and replace bathroom supplies.  
• Maintain a high standard of hygiene and sanitation throughout all service areas.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.  
• Strictly adhere to LQA standards and guest comments.  

 

Qualifications

To execute the position of Public Area Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.  
• Fluent in English
• European passport or valid Swiss work authorization.

 

The above is intended to provide an overview of the role and responsibilities for a Public Area Attendant at Six Senses Crans Montana. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Crans Montana is an equal opportunity employer. This policy applies to all terms and conditions of employment. 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?