Quality Assurance Executive

JobsCloseBy Editorial Insights

ICS is hiring a Quality Assurance Executive to join the Linguistics sub-department of the Translation team in Leeds, a permanent full-time role onsite with hybrid flexibility. You will perform non-linguistic QA across languages in CAT tools, help create and update style guides and glossaries, and record QA results while reporting issues and identifying root causes to drive improvement. The ideal candidate has meticulous attention to detail, strong proofreading, excellent organisation and communication skills, and the ability to give constructive feedback and meet deadlines. To apply, tailor your CV to QA processes, demonstrate CAT tool experience and QA LQA knowledge, and share concrete examples of improvements, highlighting a passion for languages and a collaborative, diverse culture with hybrid work.

We have an exciting opportunity to join the Linguistics sub-department of our Translation team as a Quality Assurance Executive.

As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.

In this role, you will carry out quality assurance checks on translated content across a wide range of languages, focusing on non-linguistic checks to ensure accuracy, consistency, and adherence to requirements.

The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

The role:

• Contract: Permanent, full-time (37.5 hours per week)
• Salary: £25,000
• Hybrid-working (minimum of 1 day per week in the office)
• Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values etc.)
• Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non-translatable lists
• Recording results of quality assurance checks in a variety of tools/software
• Reporting on key issues arising at the quality assurance stage and identifying root problems
• Actively proposing solutions to drive improvement of content quality standards
• Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system

About you:

• Excellent attention to detail
• Strong proofreading/editing skills
• Demonstrable organisation skills
• Good communication skills
• Time management skills with the ability to work to deadlines
• IT literacy
• Ability to effectively deliver constructive feedback
• Familiar with QA software/LQA models
• A driven, proactive mindset
• Flexible in approach to work
• Passion for languages

What we offer:

• 33 days annual leave, plus birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry-leading pension scheme (matched up to 7%)
• Value-led recognition prizes
• Industry-leading family policies
• Hybrid, flexible working
• Cycle to work scheme
• Life assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts

We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.