Receptionist Administrator

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Join Sewell Group as a Receptionist Administrator at the Head Office in Hull on a temporary 9 to 12 month contract. This full‑time, onsite role pays £12.71 per hour with a bonus opportunity up to 20% and runs 8.00 am to 5.00 pm, 30 to 37.5 hours per week. You will be the first point of contact for staff, clients and visitors, delivering front desk hospitality, general admin, mail handling, meeting room coordination and event support across the team, with occasional cross office cover. Essential you hold a UK driving license, have reception or admin experience, excel at customer service and telephone manners, are MS Office literate, and show flexibility and teamwork. To apply, tailor your CV to show relevant duties, quantify achievements, and demonstrate reliability and a willingness to learn; note that an enhanced DBS check may be required.

Location:          Sewell Group Head Office, Geneva Way, Leads Road, Hull, HU7 0DG

Salary:              £12.71 per hour, bonus opportunity of up to 20% based on personal and company performance

Hours:              30-37.5 hours per week to be worked between 8.00am – 5.00pm, with 1 hour for lunch (Temporary Contract, 9- 12 months)

Role Overview

Based on the front reception of our Sewell Head Office, the successful individual will be the first point of contact, by phone and in person, for our staff, customers, and visitors. 

They will form part of our Group Administration Team, and along with being the first point of contact, will also provide general administration and hospitality/meet & greet support to our people.

To learn more about Sewell Group and (Insert BU), please follow the link below:

Home - Sewell Group (sewell-group.co.uk)

Key Responsibilities

• Answering incoming phone calls, taking, and distributing messages as required
• Being the first point of contact for staff and visitors
• Coordinating incoming and outgoing mail
• Provide administration support such as copy-typing, proof reading, document amendments, photocopying/scanning and electronic document management
• Provide hospitality and meet & greet services for meetings held on the premises and occasionally third-party premises, including meeting room set-ups
• Support/coordinate the booking of meeting rooms including amendment bookings
• Supporting internal and external events, from preparation to meet & greet
• Conducting daily checks on office spaces, reviewing stationery/stock/supply requirements, and ordering additional items as needed
• Managing and booking travel and accommodation requirements
• Ordering catering, hospitality and corporate gifts as required
• Providing general administrative support to the wider team and business.
• Potential to provide holiday and sickness cover for the wider team across both of our offices (Sewell Group Head Office based in Hull, and at the Bridgehead Office in Hessle).

Requirements

As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player and Doing the Right Thing, the successful candidates will have the following:

Essential

• Full Driving License, valid in the UK and own transport
• Previous experience of working in a Reception/Administration role
• An excellent approach to customer service
• An excellent telephone manner
• A friendly and welcoming approach with a positive and professional attitude.
• Be computer literate in Microsoft Office products
• Have good communication and organisational skills
• Be able to work both as a team member and alone in a busy working environment
• Possess a positive approach to learning and development

• Have a flexible attitude towards hours worked and interest in supporting the wider team during holiday and sickness periods

Sewell Group and its subsidiaries are equal opportunities employers, recruiting within the guidelines of the Equality Act 2010. We are committed to the promotion of diversity and equal opportunity, as an employer and in the delivery of our products and services.

As a committed safe employer, an enhanced DBS (criminal record) check will be carried out for the successful candidate of this role.

Benefits

• £12.71 per hour
• Annual Bonus opportunity
• 25 days holiday (plus Bank Holidays), rising with length of service to 30 days
• Being a Co-Owner of Sewell Estates, learn more here: Employee Ownership - Sewell Group (sewell-group.co.uk)
• Auto Enrolment pension
• Staff discounts
• High Street & Retail discount schemes
• Bike 2 Work Scheme
• Technology Scheme
• Paid Parental Leave and Sickness Absence schemes

Click here to take a look at our flexible reward and benefits offer!