Receptionist

JobsCloseBy Editorial Insights

Rixos Bab Al Bahr, a five star luxury resort on Al Marjan Island, is hiring a full time onsite Receptionist to deliver high quality guest service, manage multi line phones, greet visitors, answer inquiries, schedule appointments, keep the reception area tidy, and support daily operations while following safety protocols. This role follows Accor’s international luxury standards and offers a supportive, multicultural environment with career growth, training, and competitive benefits including duty meals, vacation tickets, and medical insurance. Ideal candidates have 0–2 years in a front desk or related role, strong customer service and organizational skills, and a High School Diploma; Russian or German language skills are a plus. To apply, tailor your résumé to hospitality, quantify your service impact, highlight reliability and professionalism, mention any foreign language abilities, and confirm your eligibility to work in the UAE.

Company Description

Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.

WHAT WE OFFER

We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.

SALARIES AND BENEFITS

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

What would you do? – The Specifics

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance. 
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day's appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

Qualifications

 Are you the right fit? – The Suitable Talent

• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required
• Strong organizational skills required
• Additional foreign language is an asset (Russian and German Speaking). 

Education:  High School Diploma or equivalent.