Receptionist - Greencross Coreen Avenue

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Greencross Coreen Avenue is seeking a full‑time receptionist to join a large, friendly veterinary team in Penrith. In this permanent Monday to Friday role you’ll handle all front‑of‑house duties, including greeting clients and patients, answering the phone, bookings, payments, emails and general admin, plus triaging patients after induction and offering vaccine and parasite guidance. The clinic is relocating to a new purpose built site this April, and the team emphasises customer care, collaboration and ongoing development with opportunities to attend conferences and advance your career. To apply, tailor your CV to show relevant reception or admin experience, ideally with animals, highlight your organisation, multi‑tasking and reliability, and prove you have warm communication and a compassionate, service‑driven approach.

Company Description

If you're a people person and animal lover - THIS is the place to work! 

Greencross Coreen Avenue are looking for a Full-time Receptionist to join their team. 

Join a large, friendly team of experienced Veterinarians, supported by a highly skilled and caring nursing team. Greencross Coreen Avenue is one of the largest clinics in the Sydney region and an accredited Feline Friendly Clinic. We are proud of our strong community connections and ongoing partnerships with local animal charities.

Even more exciting, Greencross Coreen Avenue is relocating to a brand‑new, purpose-built clinic this April!

We are searching for a new team member just as committed to providing the highest quality of customer care and service! 

About the role

• Permanent Full-time role, Monday to Friday 
• You will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointment, taking and receipting payments, sending and responding to emails from clients, and other administrative tasks needed
• Triaging patients (which you will be trained on in induction)
• Providing general advice on vaccine schedules, food and parasite prevention
• You will be exposed to a busy practice that will ensure your customer service skills are not wasted and you can practice them every day
• You will be working with a great team that all get along well and are like family!

Why work with Greencross Vets?

• We offer a great continuing education program year round
• Opportunity to attend the yearly Greencross Conference - this year in sunny Brisbane!
• We support career growth and development; the sky is the limit!!
• Opportunities to move up the ladder in your career
• Generous staff discounts on services and products for your pet/s
• We ensure our team has a good work/life balance

What attributes are we seeking

• Someone that has previous experience working in a receptionist/administrative role
• Prior experience working with animals highly desirable
• Proficient in using computers
• A motivated and driven person
• Caring and compassionate
• Great customer service skills and be able to build rapport with our clients
• Organised and has high attention to detail 
• Ability to deal with a varying workload and be able to prioritise work tasks
• Can multi-task and work well under pressure
• Accountable and reliable
• Work well within a team
• Good communication skills

If this sounds like the role for you, then please don’t hesitate to apply! We look forward to meeting with you!